Intro
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
Why you'll love this job
- This role is a member of the People Team.
- The Coordinator, Human Resources performs a wide variety of duties to support the Team Member Experience, People Analytics and/or People Business Partner team members.
What You'll Do
This list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.
- Support People Team initiatives, including onboarding new People Team Members by ensuring all technology, resources, system access, and materials are in place, as well as coordinating onboarding meetings and touchpoints to enable a successful start.
- Manage and respond to email inquiries and maintain distribution lists for the Global People Support team, ensuring timely communication, proper routing of requests, and accurate audience targeting.
- Provide comprehensive calendar management, including scheduling meetings, coordinating participation across multiple stakeholders, and securing meeting space for multiple people leaders on the People Business Partners team, often balancing competing priorities.
- Support Global People Support All Hands meetings and training events, including coordination of logistics, scheduling, materials preparation, attendee communications, and follow-up actions.
- Compile and prepare presentations and meeting materials, ensure quality control and accuracy, and take detailed, accurate meeting notes for distribution to appropriate stakeholders.
- Perform Timekeeper responsibilities and support leave administration for the People Business Partner team, ensuring accuracy, compliance, and timely processing while handling sensitive information with discretion.
- Coordinate team supply purchases, managing requests, ordering, and inventory while aligning with internal guidelines and budget considerations.
- Prepare and process expense reports for D+ leaders on the People Business Partner team, ensuring accuracy, compliance with company policy, and timely submission.
- Support weekly EP&R schedule communications, including compiling information, coordinating updates, and ensuring consistent and timely distribution.
- Create and communicate monthly team recognition communications, such as birthdays and service anniversaries, supporting engagement and team connection.
- Manage and triage Team Member Service Center (TMSC) escalation cases, partnering closely with TMSC, PBPs, and HRGs to ensure timely review, appropriate follow-up, and resolution.
All you'll need for success
Minimum Qualifications – Education & Prior Job Experience
- High School diploma or GED equivalency
- Skilled in Microsoft Office software (e.g., Teams, CoPilot, Word, Excel, Access, PowerPoint)
- Independent judgement and decision-making skills
- Exercise a high degree of discretion and confidentiality in carrying out duties
- Perform in a fast-paced environment, handle multiple tasks and function as an integral part of a team
- Successfully manage multiple task/projects simultaneously
- Strong time management and organizational skills, along with capacity for attention to detail
- Ability to effectively communicate both verbally and written with all levels within the organization
Preferred Qualifications – Education & Prior Job Experience
- Current or previous Human Resources experience
- Experience with SharePoint, Smart Sheet, Success Factors, Adobe Acrobat and WorkBrain
Skills, Licenses, And Certifications
- Strong organization and follow‑through to coordinate HR processes, deadlines, and deliverables
- Clear, proactive communication with leaders and team members
- Professional discretion when handling confidential and sensitive information
- Demonstrated ability to adapt quickly, manage time well, and deliver results in a fast‑paced environment
What You'll Get
Feel free to take advantage of all that American Airlines has to offer:
- Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
- Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
- Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
- 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
- Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more.
Feel free to be yourself at American
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.
