Director of People & HR Operations
The Sleep Spa by Hästens | Hybrid (3 days in-office minimum)
At The Sleep Spa, we don’t just sell beds. We elevate lives through the highest level of sleep performance, recovery, and health.
We’re hiring an HR Director to become one of the most important leaders in our company. This is a role for someone who can run HR with excellence, but who is most excited about the real mission: growing our human capital.
If you believe HR should be a growth engine (not just a compliance function), this role is for you.
The Role
This is a senior leadership role reporting directly to the CEO, CFO and COO. You’ll lead HR across multiple states and locations and help build the systems, standards, and culture that allow our team to perform at the highest level.
What You’ll Own
You will lead HR across multiple locations, including responsibility for:
- HR operations, documentation, and workflow integrity across the company
- Multi-state compliance (NY, CA, AZ, CT) and organizational risk management
- Employee relations: coaching, investigations, conflict resolution, and performance management
- Benefits administration and leave programs (FMLA, PFL, disability, internal leave policies)
- Hiring infrastructure: job postings, recruiting and headhunting, interview process support, onboarding workflows, and lifecycle management
- HR systems administration (ADP), data accuracy, and reporting integrity
- Standardization across sites to create consistency, clarity, and accountability
The Real Mission
We want HR to be a strategic advantage.
This role is designed to help us build:
- stronger managers
- higher standards
- better retention
- scalable systems
- a culture people are proud to be part of
This is not “maintenance HR.” This is a leadership role that shapes the future of the business.
What Success Looks Like
First 90 Days
- Learn quickly, build trust with leaders, and identify immediate gaps and risks
- Assess HR systems, policies, and workflows and align on a clear roadmap
First 6 Months
- Stabilize HR operations, strengthen documentation standards, and improve consistency
- Strengthen partnership with Payroll/Finance and improve HRIS accuracy
First Year
- Upgrade HR into a high-performing function that improves manager capability, talent quality, and execution across the company
You’re a Fit If You
- Have 7+ years of progressive HR experience (including leadership/supervisory experience)
- Are strong in compliance, employee relations, investigations, and HR operations
- Have experience managing HR systems, benefits, and leave administration
- Can build systems that scale (and actually work in the real world)
- Bring calm, discretion, clarity, and strong judgment in sensitive situations
- Have multi-site and/or retail industry experience (preferred, not required)
Compensation & Benefits
This role offers a base salary range of $80,000–$100,000, plus potential end-of-year bonus through company profit sharing. Benefits include medical, dental, and vision insurance, along with a 401(k) retirement plan.
Equal Opportunity Employer
The Sleep Spa is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive, equitable workplace where employees of all backgrounds can thrive.
