Company Description

Where Culture, Care, and Art de Vivre Meet

At Sofitel, luxury is more than a standard—it’s a feeling. As a People & Culture Coordinator, you will help bring the Sofitel spirit to life by shaping an elevated, welcoming, and thoughtfully curated colleague experience. This role is ideal for an early-career professional with a passion for people, hospitality, and culture, who is eager to grow within a refined yet modern luxury environment.

Working closely with People & Culture leadership, you will support initiatives across recruitment, onboarding, colleague engagement, benefits, and compliance. You will be a trusted point of contact for colleagues, ensuring every interaction reflects Sofitel’s values of elegance, warmth, discretion, and genuine care.

This position will pay between $29-31.50/hour.

Job Description

Key Responsibilities

Colleague Experience & Culture

Support thoughtfully curated colleague engagement initiatives, celebrations, and recognition programs that reflect Sofitel’s art de vivre.
Maintain the People & Culture event calendar, ensuring timely execution of holidays, cultural moments, and diversity-focused programming.
Assist with internal recognition programs such as Heartist of the Month, including nominations, tracking, communications, and presentation materials.
Ensure colleague-facing People & Culture communications and boards are current, polished, and aligned with Sofitel brand standards.

Recruitment & Talent Journey

Support recruitment activities and applicant tracking systems, ensuring a seamless, elegant, and professional candidate experience.
Coordinate onboarding and integration plans for new hires, with particular attention to leadership and early-career talent.
Ensure all pre-employment and new hire documentation is completed accurately, confidentially, and in a timely manner.
Coordinate union job postings and required correspondence with care, precision, and compliance.

Induction & Onboarding

Help deliver a warm, refined onboarding experience that makes new colleagues feel welcomed, prepared, and inspired.
Support orientation sessions alongside People & Culture leadership.
Maintain accurate, organized, and confidential colleague files in accordance with Sofitel and legal standards.

Benefits, Compliance & Colleague Support

Serve as an approachable and knowledgeable resource for colleagues seeking guidance on benefits, policies, and People & Culture programs.
Support benefits enrollment, life events, and coverage changes with empathy and attention to detail.
Assist with leave of absence documentation and agency submissions.
Maintain clear, accessible benefits and policy resources for colleagues.

People & Culture Operations

Support daily People & Culture operations, including reporting, correspondence, data entry, and documentation.
Maintain HR systems and colleague records with exceptional accuracy, discretion, and organization.
Assist with job description updates and organizational documentation.
Create colleague name badges and identification in line with Sofitel presentation standards.

Health, Safety & Wellbeing

Support workplace health, safety, and wellbeing initiatives, ensuring compliance with local regulations and Sofitel standards.
Participate in safety trainings, fire drills, and emergency preparedness programs.
Assist with tracking safety training and compliance documentation in partnership with Security leadership.

Qualifications

What You Bring

Diploma or degree in Human Resources, Hospitality Management, or a related field.
1–2 years of experience in HR, hospitality, or a service-oriented administrative role (internships and hotel experience welcomed).
A genuine passion for luxury hospitality and colleague experience.
Strong organizational skills with a refined attention to detail.
Polished interpersonal and written communication skills.
The ability to handle sensitive information with discretion and professionalism.
A collaborative, culturally aware mindset with confidence working across diverse teams.
Multilingual abilities are a strong asset (English required; Spanish and Chinese highly desirable).
Flexibility and adaptability in a dynamic, service-driven environment.

Additional Information

Our Culture / Be ALL you are with ALL your Heart

At Accor, we are committed to diversity. Each individual, each personality, and each experience has its place to grow and make us grow collectively. Everything we do, we do with heart. We are creators of emotions, professionals of the human experience, open to others and the world around us.

Our culture is inclusive. We value the richness of the 120 nationalities, the different backgrounds, the different stories that make up our company.
We care for the world around us: our teams, our guests, our establishments, our environment are at the heart of our concerns. Our mission is human, essential: to bring cultures together, to open windows on the world, to provide unforgettable experiences, day after day.
All our heartists are talents in the making, they are the future of our group and our hotels. Helping them grow professionally and develop personally according to their wishes and ambitions is our priority.
Together, we imagine your future. Our group is large, with many opportunities, and the experiences are infinite.
We dare to question the status quo. We challenge ourselves to always do better. We take risks, we dream the impossible and make it possible.
Hospitality is teamwork, and we are stronger together. We believe in caring, we respect our differences and value all voices. We work as a team, saying what we do and doing what we say.

The hotel is unable to assist candidates in obtaining work authorization documents.

Visa Requirements: Must be legally eligible to work in the United States.

Accor

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