About The Opportunity

We are looking for a detail-oriented candidate to join our People Operations team. In this hourly role, you will be the engine room of our daily HR operations, ensuring that our compliance requirements are met and our employees get fast answers to their questions. If you love checklists, clear processes, and helping things run smoothly, this is the role for you.

How You’ll Make An Impact

Workday Data Integrity: Serve as an owner of our People Data. You will meticulously maintain employee data and transactions in Workday, ensuring 100% accuracy and data integrity.
Compliance & Claims Administration: Coordinate the administrative side of unemployment claims and worker’s compensation cases (gathering documents, filing standard responses). Manage I-9 compliance, including handling reverifications and auditing for accuracy. Respond to background check inquiries and monitor clearance status.
Tier 1 Stakeholder Support: Act as a friendly and responsive first point of contact for inquiries from employees, contingent workers, and HRBPs regarding HR processes, policies, and system support. Provide Tier 1 troubleshooting support for Workday. Experience using case management tools.
Benefit Team Support: Serve as the first point of contact for benefits inquiries, guiding employees through Open Enrollment questions, helping them locate plan documents, and directing complex claims issues to our carriers or Benefits Manager.
Operational Support: Support your fellow People Operations Analysts and HRBPs by running regular and ad-hoc reports, auditing data for accuracy, and assisting with core People Team programs.
Continuous Improvement: Identify and suggest improvements to our Workday and existing business processes, collaborate with People Tech team to make them more efficient, scalable, and user-friendly.

What You Bring To The Table

Bachelor's degree in a related field OR 1-2 years of relevant experience (strong internships in HR operations are a huge plus!).
Extreme Attention to Detail: You catch the small mistakes that others miss and understand that data integrity is the foundation of everything we do.
Strong Technical & Analytical Skills: You have solid Excel skills (VLookups, Pivot Tables) and are comfortable manipulating data sets.
Customer-Oriented Mindset: You are proactive, resourceful, and a clear communicator, dedicated to providing excellent support to our stakeholders.
Preferred: Direct experience using Workday for HR data management. Experience using case management systems.

Salary NY - $27.50- $30.55 per hour

Our hybrid model requires 3 days a week in the office. That said, many team members choose to come in more often to take advantage of in-person collaboration and connection. You're welcome—and encouraged—to be in the office up to 5 days a week if it works for you.

Benefits

We offer a competitive salary package including equity and 401K. Additionally, we provide multiple medical, dental, and vision plans to meet all of our employees' needs as well as many benefits and perks that are not listed. 

A Final Note

At Wonder, we believe that in order to build the best team, we must hire using an objective lens. We are committed to fair hiring practices where we hire people for their potential and advocate for diversity, equity, and inclusion. As such, we do not discriminate or make decisions based on your race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class. If you have a disability, please let your recruiter know how we can make your interview process work best for you.

We look forward to hearing from you! We'll contact you via email or text to schedule interviews and share information about your candidacy.

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