Reports To: Chief Executive Officer
Location: Houston, TX, Jersey Village Area (in-office, Monday–Friday)
About the Company
A leading residential mosquito and pest control provider with a unique, effective approach to pest control and a commitment to customer satisfaction. With multiple branches across Texas and Oklahoma, we pride ourselves on delivering safe, high-quality pest control services while building trust in the communities we serve.
Role Overview
We are seeking an HR Manager who will oversee all human resources operations, supporting growth across six locations. This full-time, in-office (Houston HQ) role plays a critical part in talent acquisition, employee development, performance management, compliance, and culture building.
Key Responsibilities
Recruitment & Onboarding
• Lead recruitment for all roles—technicians, customer service reps, support staff—across TX and OK locations.
• Partner with local teams to manage candidate sourcing, interviews, and hiring.
• Facilitate smooth onboarding: conduct orientation, paperwork, and HR systems setup.
Employee Relations & Retention
• Serve as the internal HR advisor for employees and managers.
• Develop and implement engagement strategies to foster retention and positive culture.
• Mediate and resolve workplace issues with empathy and professionalism.
Performance Management
• Oversee performance review cycles; coach managers in effective feedback delivery.
• Design and deliver training in partnership with department leads.
HR Policy & Compliance
• Maintain up-to-date HR policies and employee handbook aligned with TX and OK laws.
• Ensure compliance with employment standards, wage and hour laws, and licensing regulations specific to pest control services.
Compensation & Benefits
• Administer payroll, benefits enrollment, and serve as liaison with vendors.
• Analyze staffing and compensation trends to propose competitive compensation strategies.
HR Operations & Reporting
• Maintain employee HRIS records across all locations.
• Track HR metrics and report to leadership monthly.
Culture & Internal Communications
• Support cross-location initiatives: town halls, recognition programs, internal newsletters.
• Promote the brand’s natural, customer-centric values internally.
Qualifications
Required:
• 5+ years of progressive HR experience, preferably in services, field operations, or multi-location businesses.
• Strong working knowledge of Texas (and ideally Oklahoma) employment law and compliance.
• Demonstrated proficiency in managing recruitment, onboarding, performance reviews, payroll/benefits, employee relations.
• Experience with HRIS platforms such as Paylocity
• Strong understanding of 401k programs
• Worked with EEOC claims and similar employment issues
• Proven ability to bring consistency across dispersed locations while supporting local-level needs.
• Excellent interpersonal, communication, and conflict-resolution abilities.
• High attention to detail and solid organizational skills.
• Comfort in a fast‑paced, growing operational environment.
Preferred:
• HR certification (e.g., SHRM‑CP, PHR).
• Experience in pest control, outdoor services, or similar industries.
• Familiarity with licensing and training standards in pest control or environmental services.
• Experience in Private Equity “PE” Portfolio Company
Who You Are
• A strategic HR partner, shaping culture and supporting growth across regions.
• Been an HR Team of one
• A people-centered listener and problem‑solver, skilled at navigating challenges in field-based workforces.
• A driven implementer, able to align policy and process for consistent, scalable HR.
• A compliance-minded professional who ensures fair, legal HR practices across two states.
What We Offer
• Competitive salary and Benefits
• Opportunity to make a direct impact on growth in a fast-scaling company
