The Country HR Manager serves as the foundational HR leader for the U.S. market, acting as the primary architect for local people operations during a period of rapid expansion. This role bridges the gap between global organizational culture and local execution, ensuring a compliant, scalable, and high-quality employee experience.
This is a "builder" position designed for a hands-on professional who can establish HR foundations, partner with global leadership, and support organizational growth across the United States.
Key Responsibilities
1. HR Operations & Compliance
- Oversee the full employee lifecycle in the U.S., managing vendor-delivered services including onboarding, offboarding, benefits administration, and payroll changes.
- Maintain rigorous quality control over outsourced HR services, validating payroll inputs and monitoring service SLAs.
- Ensure total compliance with federal, state, and city employment regulations; manage accurate filings and documentation.
- Localize and maintain the U.S. employee handbook and internal HR policies.
2. Talent Acquisition & Growth
- Own the full recruitment cycle for U.S. hiring needs across business, technology, and operations functions.
- Partner with hiring managers on job scoping, interview planning, evaluation standards, and the offer process.
- Collaborate with the global Talent Acquisition team to align local efforts with global branding, processes, and tools while adapting strategies for the U.S. market.
3. People Partnering & Employee Experience
- Act as the primary HR contact for U.S. employees, supporting performance management, employee relations, and cross-cultural communication.
- Provide direct coaching to managers on people-related issues, ranging from performance feedback to conflict resolution.
- Ensure the organizational culture is consistently promoted and maintained across all local offices.
4. Systems & Process Build-out
- Establish scalable, compliant HR workflows integrated with the global HRIS (HiBob).
- Drive process improvements that reduce manual administrative burdens and strengthen the overall employee experience.
- Identify local operational needs and propose solutions that balance startup agility with regulatory rigor.
5. Office Administration & Workplace Operations
- Lead office operations across U.S. locations, including facilities management, vendor coordination, workplace services, and security.
- Direct major workplace projects, such as office renovations or relocation initiatives, partnering with Finance and leadership to deliver on time and within budget.
- Establish workplace standards and policies that support productivity and collaboration.
Skills and Qualifications
- Generalist Expertise: 5–8+ years of hands-on HR experience in the U.S., with deep knowledge of federal and multi-state employment laws.
- Builder Mindset: Proven ability to thrive in fast-scaling or startup environments where policies and workflows must be built from the ground up.
- Full-Cycle Recruiting: Extensive experience identifying and securing talent within competitive markets.
- Effective Communication: Strong interpersonal skills with the ability to work effectively across both traditional finance and tech-driven teams.
- Technical Proficiency: Experience with HRIS (HiBob preferred), payroll systems, and U.S. benefits design.
Preferred Background (Nice to have, not a requirement)
- Experience within Fintech, brokerage, securities, or other highly regulated environments.
- Proven track record of navigating the transition from a high-growth startup to a structured, mid-sized organization.
We regret to inform you that only shortlisted candidates will be contacted.
