Job Type
Full-time
Description
About the Company:
MED-EL Corporation is a global leader in hearing implant technology and research. While headquarters resides in Austria, our US branch is based in Durham, North Carolina, at Research Triangle Park. We pride ourselves in being innovators through and through. We bring people the joy of sound through our extensive portfolio of hearing technology and consistently pursue product and process improvement. MED-EL hearing implant systems combine the latest scientific advances, engineering, and manufacturing techniques to offer performance, safety, and reliability. With people at the epicenter of our research and technology, we relentlessly pursue connection—connection to sound, connection to each other, connection to possibility. Here at MED-EL, we are proud to offer a diverse, team-focused culture driven by our passion to support candidates, recipients, their families, and clinical partners.
Our Mission: Delivering leading-edge technology to restore hearing and empower connection.
About The Role
The Human Resources Manager plays a critical leadership role in shaping and supporting MED-EL’s people strategy. This position is responsible for overseeing day-to-day HR operations while partnering closely with senior leadership to align HR initiatives with business objectives. The HR Manager leads the HR team and key functional owners across talent acquisition, employee relations, compensation and benefits, compliance, engagement, and HR operations. With a balance of strategic oversight and operational governance, this role ensures consistent, compliant, and people-centered HR practices that support organizational growth, employee development, and a strong workplace culture.
Primary Responsibilities
HR Strategy:
- Partner with senior leadership to align HR strategies with business goals and operational needs
- Advise management on workforce planning, organizational development, and change management initiatives
Talent Acquisition & Workforce Management
- Provide leadership and oversight for the full employment lifecycle administration, ensuring the Talent Acquisition & Development Partner and HR team execute offer letters, background checks, onboarding, job changes, promotions, and termination processes accurately, consistently, and in compliance with company policies.
- Manage and guide the Talent Acquisition & Development Partner, setting expectations and ensuring recruiting strategies, processes, and outcomes align with MED-EL’s talent needs; partner on a strategic level to drive high-quality hiring decisions.
Employee Relations & Performance Management
- Serve as the primary point of contact for employee relations matters, including conflict resolution, investigations, and disciplinary actions
- Support performance management processes, coaching managers on goal setting, feedback, and development plans
Compensation, Benefits & Payroll Coordination
- Work with senior leadership to manage compensation structures, benefits administration, and annual review processes
- Partner with finance and payroll to ensure alignment on employee changes, LOA, etc.
- Oversee full-cycle benefits administration in partnership with our different vendors and benefit brokers
Compliance & Policy Management
- Ensure compliance with federal, state, and local employment laws and regulations in each of our employee bases.
- Develop, implement, and maintain HR policies, employee handbook, and internal procedures
- Support audits and regulatory requirements relevant to the Medical Device Industry
Training & Development
- In partnership with Talent Acquisition & Development partner, identify training needs and implement learning programs to support leadership development, compliance and employee growth
- Promote a culture of continuous improvement and engagement
Employee Engagement
- Set the strategic direction for employee engagement initiatives, partnering with HR leadership to strengthen culture, connection, and retention across the organization.
- Oversee the design and execution of engagement programs, including employee recognition, company events, and internal communications, ensuring alignment with business goals and employee feedback.
- Partner with leaders and people managers to embed engagement practices into day-to-day operations and leadership behaviors.
HR Operations & Reporting
- Maintain accurate employee records and HR systems
- Prepare HR metrics and reports related to turnover, engagement, compliance and workforce trends
- Provide other duties assigned by CEO
Position Qualifications
- Bachelors Degree required
- Minimum 7 years’ experience in Human Resources, 3 of those being a people leader
- Minimum of 3 years recruiting experience
- Experience in performing data changes in an HRIS
- Experience with both hourly and salaried positions, in a corporate environment
- Experience partnering with sales leaders and customer service leaders
- Paylocity experience strongly preferred
- Proficient and clear communicator – can translate complex topics into simplified direction.
- Process oriented
- Quality focused with attention to detail
- Experience in facilitating training
- Located near, or willing to relocate near, Durham, NC
What We Offer
We know that benefits are important to you, and we offer a robust benefits package including:
- Medical, dental, and vision coverage available, effective on the first day of the month following 30 days of active service.
- 401k Match
- Health Savings Account
- Short term and long-term disability paid by the company.
- Company paid life insurance with an option to purchase additional coverage.
- FSA Dependent Care
- Pet Insurance
- Critical Illness
- Accident Insurance
- PTO – 20 days annual that is accrued each pay period. Plus 40 hours Medical/Sick leave annual, prorated from hire date and 9 holidays.
- Employee Assistance Program
MED-EL Corporation is an Equal Opportunity/ Affirmative Action employer. We provide equal employment opportunities to all qualified employees and applicants without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability or any other legally protected status. We prohibit discrimination in decisions concerning recruitment, hiring, compensation, benefits, training, termination, promotions, or any other condition of employment or career development.
