Rodenhiser Home Services is looking for a hands-on, people-focused HR Manager to lead all HR functions for our multi-trade home services company. This role is perfect for someone who is empathetic, organized, confident, and comfortable supporting managers and employees at all levels.
You will be a key partner in shaping our culture, supporting our teams, and driving performance across the organization.
Key Responsibilities
Recruiting & Talent Acquisition
- Lead recruiting for trades (HVAC, Plumbing, Electrical, Carpentry, Painting, Architecture, Drafting) and office/warehouse roles via JazzHR
- Build recruiting pipelines through trade school partnerships and community outreach
- Partner with Marketing to promote the employment brand and organize hiring events
Employee Relations & HR Operations
- Act as a trusted advisor on employee relations, fostering a respectful and inclusive workplace
- Lead HR operations, including compliance, policy management, training, and development
- Manage investigations, documentation, corrective actions, and exit interviews
- Support performance management, coaching, and career development
- Ensure consistent policy application and maintain a culture aligned with “Nice People. Great Service.”
- Act as a neutral party, providing a balanced perspective for both employees and leaders
Benefits, 401(k), & Insurance Coordination
- Lead annual open enrollment and employee benefits education
- Facilitate annual analysis of the company’s self-insured health plan
- Administer the 401(k) plan including eligibility tracking, enrollments, contributions, audits, and compliance
- Serve as liaison for captive insurance programs including Workers’ Compensation, General Liability, and Automotive/Fleet
Payroll & Compensation
- Manage payroll compliance, deductions, and garnishments
- Administer compensation plans for Service Managers and the Sales team
- Support payroll audits and resolution of payroll concerns
Safety Program Oversight & Risk Mitigation
- Develop, implement, and monitor the company-wide safety program
- Analyze claim trends and safety data with insurance partners
- Collaborate with managers to improve safe work practices and reduce injuries
- Lead safety communications, training, and incident response
Licensing & Credential Management
- Maintain inventory and compliance of all employee licenses, trade certifications, and role-specific credentials
- Ensure timely renewals with zero lapses in compliance
- Ensure renewals are completed on time with zero lapses in credential compliance
- Maintain secure digital records of all licenses and certifications
Performance Reviews & Compensation Compliance
- Oversee and ensure the timely completion of all performance reviews by department managers
- Maintain and update salary bands in compliance with Massachusetts wage transparency laws
- Support annual compensation reviews
Budgeting & Organizational Planning Support
- Provide staffing projections, compensation data, and HR analytics for budgeting and long-term planning
- Align headcount planning with budget and organizational goals
HRIS, Compliance & Organizational Support
- Oversee HRIS workflows in ADP Workforce Now
- Maintain compliance with Massachusetts and federal labor laws
- Update Employee Handbook and HR policies
- Coordinate company-wide training and compliance initiatives
- Support EOS processes and organizational planning
Experience
- 5–8 years of progressive HR experience.
- Bachelor’s degree in Human Resource Management or related field.
- Strong knowledge of Massachusetts employment law and Workers’ Compensation
- Proficiency with ADP Workforce Now and JazzHR
- Experience overseeing safety programs or analyzing insurance loss data (preferred)
- Demonstrated success recruiting across trades and office roles
- Strong professionalism, confidentiality, communication skills, and judgment
- Ability to balance empathy with firmness and consistency
Compensation
Rodenhiser Home Services is an equal-opportunity employer committed to fair and equitable pay practices. The expected base salary range for this position is $90,000 to $120,000, based on responsibilities, experience, and other relevant factors. Total compensation is determined through a structured review considering experience, education, certifications, and licenses.
COMPREHENSIVE BENEFIT PACKAGE
- Health & Wellness: Medical, Dental, Vision, Disability, Life, AD&D, and MA PFML
- Time Off: Paid Vacation, Holidays, Parental Leave
- Financial: 401(k) and employer match
- Growth: Tuition reimbursement, career development
- Perks: Product discounts and more
Join the team where your voice matters and your work makes a difference.
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