Role & Level/Grade: P3/5
Department: Administration
Reports To: Senior Director of People & Culture
Summary
The People & Culture Generalist administers key HR operations with a focus on payroll, benefits, and compliance. Partnering with the Senior Director of People & Culture, the Generalist maintains data integrity, streamlines processes, and enhances the overall employee experience.
Key Responsibilities
- Administers health and welfare benefits, including enrollments, changes, and terminations. Educates employees on all benefits programs to improve understanding and engagement.
- Provides recruitment support in collaboration with the People & Culture Coordinator during high-volume hiring periods.
- Assists the Senior Director of People & Culture with the development and enhancement of employee programs and initiatives.
- Collaborates with the Museum’s safety personnel and Senior Director of People & Culture to administer the workers’ compensation program, ensuring timely reporting, follow-up, and OSHA recordkeeping compliance.
- Maintains accurate employee records by processing all HRIS transactions throughout the employee life cycle, including hires, position and salary changes, and separations.
- Assists with annual audits of workers’ compensation and the retirement plan.
- Processes semi-monthly payroll and manages all related functions, including timesheet verification, report preparation, issue resolution, and employee inquiries.
- Administers payroll data, including garnishments, paid time off, benefits deductions, and other authorized withholdings.
- Manages monthly benefits invoicing and reconciliation to ensure accuracy and timely payment of premiums. Partners with Finance and benefits providers to resolve discrepancies and maintain up-to-date records.
- Responds to HR inquiries requiring advanced knowledge of policies, payroll, or benefits with professionalism and discretion.
- Manages employment verification requests in compliance with Museum policy.
- Maintains and analyzes HR data to produce regular and ad hoc reports on headcount, payroll, benefits, and other workforce metrics to support data-driven decision-making.
- Assists with employee relations documentation and intake, ensuring proper recordkeeping and coordination with the Senior Director of People & Culture.
- Prepares compliance reports and supporting documentation for the annual EEO-1 and OSHA 300A filings.
- Tracks completion of required safety and compliance training for all applicable departments and coordinates updates with the People & Culture Coordinator.
- Performs other duties as assigned.
Qualifications
- Bachelor’s degree in a related field and at least three (3) years of experience in a similar capacity, or an equivalent combination of education and experience.
- Strong knowledge of employment law and regulations, benefits administration, payroll processing, and employee relations.
- Familiarity with Applicant Tracking and HRIS systems required (Paylocity preferred).
- Ability to maintain confidentiality and handle sensitive information with professionalism.
- Strong proficiency in Microsoft Office, particularly Excel.
- Detail-oriented and organized, with excellent follow-through and problem-solving skills.
- Exceptional written and verbal communication skills.
- Collaborative and team-oriented; contributes to a positive and inclusive workplace culture that reflects the Museum’s mission and values.
- SHRM-CP or PHR certification preferred.
Physical Requirements & Work Environment
The physical requirements stated represent those necessary for an individual to fulfill the essential duties of this job. Reasonable accommodations may be made for qualified individuals with disabilities.
While performing the duties of this position, the employee is frequently required to sit, talk, and hear; occasionally required to walk; use hands and fingers to operate objects or tools; and reach with hands and arms. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities include close vision and the ability to adjust focus. Work is primarily performed in an open office setting.
Clearance Requirements
- Background clearance
- Drug screening as part of the Drug-Free Workplace Program
