Description
About Us
Peninsula Family Service (PFS) is a nonprofit organization that provides children, families, and older adults with the support and tools they need to realize their full potential.?As one of the largest providers of infant, toddler, and preschool programs in the region, PFS also delivers services in financial empowerment, employment, and older adult support — ensuring that people at every stage of life have access to opportunities to thrive. Established in 1950, PFS has been a trusted community partner for over 75 years, dedicated to fostering stability, resilience, and well-being for the individuals and families it serves.?
At PFS, our values guide how we serve our community and work together as a team.?We expect every team member to?demonstrate Ownership, Proactive Engagement, and a commitment to?Continuous?Learning and?Adaptability. These values are?grounded in a shared dedication to community, service, and collaborative teamwork.?
Job Summary
The Director of Human Resources oversees the day-to-day operations of the HR function, ensuring consistent, compliant, and effective people processes across the organization. This role is responsible for employee relations, HR administration, compliance, and support of managers and staff, while maintaining a positive and well-functioning workplace.
REPORT TO: CEO
JOB CLASSIFICATION: Exempt, Full time
Salary: $150,000 to $170,000
Essential Duties And Responsibilities
HR Operations & Administration
- Manage daily HR operations including onboarding, offboarding, employee records, and HR systems
- Oversee payroll coordination, benefits administration, and leave management
- Ensure accuracy and confidentiality of employee data and HR documentation
Employee Relations
- Serve as a primary point of contact for employee questions, concerns, and workplace issues
- Conduct investigations and resolve employee relations matters promptly and consistently
- Support managers with performance issues, corrective actions, and documentation
- Address employee relations matters using culturally responsive and equitable practices across a diverse workforce.
Policies & Compliance
- Maintain and enforce HR policies, procedures, and employee handbook
- Ensure compliance with all federal, state, and local employment laws and regulations
- Coordinate audits, reporting, and required filings related to employment practices
Talent Processes
- Oversee recruiting, hiring, and onboarding processes
- Support performance management cycles, evaluations, and job descriptions
- Support training and professional development activities
Benefits & Compensation
- Administer employee benefits programs, including enrollments, renewals, and vendor management
- Support compensation administration and salary changes in coordination with leadership
- Respond to employee questions regarding pay and benefits
HR Team Management
- Supervise HR staff and consultants, providing clear direction and oversight
- Manage HR budgets, vendors, and service providers
- Identify opportunities to improve efficiency and consistency in HR processes
Requirements
Qualifications Required
- Bachelor's degree in human resources, Business Administration, or related field
- 7–10 years of progressive HR experience with significant operational responsibility
- Strong working knowledge of employment law and HR best practices
- Experience handling employee relations and compliance matters
Preferred
- HR certification (PHR, SPHR, SHRMCP, SHRMSCP)
- Experience in a hands-on HR role within a nonprofit organization
Key Skills & Attributes
- Detail oriented and highly organized
- Strong judgment and consistent decision making
- Strong written and verbal communication skills
- Approachable and solutions oriented
