Job Description
Human Resources Business Partner, Shared Services
Nemours Children’s Health – Wilmington, Del. or Jacksonville, Fla or Orlando. (Onsite)
Primary Function
The HR Business Partner, Shared Services serves as a strategic and operational partner to enterprise shared services functions across Nemours Children’s Health. In this role, you will collaborate closely with senior leaders to align people strategies with organizational priorities, strengthen leadership capability, and enhance workforce effectiveness.
This is an opportunity to contribute to a mission-driven organization grounded in Whole Child Health — where the well-being of our associates is foundational to the care we provide. Our focus on seven dimensions of wellness — from physical to social to financial — supports our goal of becoming the healthiest workforce, positioning us to help create the healthiest generation of children.
Backed by the long-standing strength and stability of the Nemours Foundation, Nemours Children’s offers an environment where individuals with energy, curiosity and perseverance can grow, build new programs and help shape the future of pediatric health care.
This position is onsite and can be in Wilmington, Del. or Jacksonville, Fla. or Orlando.
Essential Functions
Strategic Partnership and Business Alignment
- Serve as a trusted advisor to senior leaders, aligning HR strategies with shared services goals and enterprise priorities.
- Translate business needs into actionable HR solutions in partnership with centers of excellence (COEs)
- Provide workforce insights, risk assessment and guidance during leadership planning and decision-making
Organizational Effectiveness and Change
- Lead organizational design, restructuring and role clarity initiatives
- Partner with leaders to plan and execute change management strategies across enterprise initiatives
- Support workforce planning, succession planning and leadership development efforts
Employee Relations and Risk Management
- Manage employee relations matters, including investigations, performance concerns and separations
- Ensure consistent, compliant application of policies and employment law requirements
- Coach leaders on performance management, documentation and conflict resolution
Talent, Culture and Engagement
- Support performance management, talent reviews and succession discussions
- Advise leaders on talent development, retention strategies and team effectiveness
- Partner on engagement initiatives and action planning to strengthen culture and inclusion
- Reinforce a culture where individuals can flourish — bringing energy, resilience and a willingness to take on challenges
HR Integration and Collaboration
- Act as a connector between shared services leaders and HR COEs to ensure seamless execution of HR programs
- Contribute to continuous improvement, standardization and effectiveness of HR processes across the enterprise
What We’re Looking For
We are seeking an HR Business Partner who brings both strategic perspective and practical execution — someone who is energized by growth, thrives in complexity and is motivated by meaningful work.
Key Capabilities Include
- Business Acumen: Ability to interpret external trends and align HR strategy with business needs
- Customer Focus: Understanding of how enterprise functions support the broader mission and those we serve
- HR Expertise: Strong foundation in HR strategy, advisory and policy development
- Relationship Building: Skilled in influencing, networking and partnering across all levels of the organization
- Cross-Cultural Agility: Ability to work effectively across diverse teams and perspectives
Qualifications
- Bachelor’s degree in human resources, Business, Healthcare Administration or related field
- Minimum of 7+ years of progressive HR experience, including HR Business Partner experience supporting senior leaders
- Demonstrated experience in complex, matrixed or multi-site organizations
- Strong employee relations and investigation experience
- Experience leading organizational change and transformation initiatives
- Knowledge of federal and state employment laws and HR compliance requirements
- Proven ability to influence and coach leaders at multiple levels
- Experience supporting shared services functions such as IT, Finance, Revenue Cycle, Facilities or HR
- Healthcare or other highly regulated industry experience preferred
What We Offer
- Medical, Dental, and Vision – Four levels of medical coverage are available, including fertility care and prescription drugs for associates and their families.
- Paid Time Off (PTO) – PTO will accrue according to your role and length of service. There are six paid holidays annually, and one day of paid volunteer time off.
- Paid Parental Leave – New parents receive 6 weeks of paid leave at 100% of pay.
- Tuition Reimbursement – Reimbursement is available on approved courses to maximum of $5,250.
- Retirement Savings Plan – There is a 403(b) plan with immediate participation and matching contributions. A 457(b) program is available for highly compensated associates.
- Basic Life and Accidental Death & Dismemberment (AD&D) Insurance – Basic Life Insurance is paid equal to one time your annual salary, up to a maximum of $500,000.
- Short- and Long-Term Disability – All associates are automatically covered by our short-term disability coverage with income protection for disabilities caused by illness, accident, or injury that are not work-related, at 60% of your salary.
Join Nemours Children’s and be part of a meaningful story of growth — helping leaders succeed, teams flourish and building the healthiest workforce in support of the healthiest children.
About Us
Nemours Children’s Health is an internationally recognized children’s health system. With more than 1.7 million patient encounters annually, we provide medical care in five states through two freestanding state-of-the-art children’s hospitals — Nemours Children’s Hospital, Delaware and Nemours Children’s Hospital, Florida. Our pediatric network includes 80 primary-urgent-and specialty care practices and more than 40 hospitalists serving 19 affiliated hospitals. We generate annual revenues of more than $1.7 billion derived from patient services, contributions from the Alfred I. duPont Trust, as well as other income.
As one of the nation's premier pediatric health systems, we’re on a journey to discover better ways of approaching children’s health. Putting as much focus on prevention as cures and working hand in hand with the community to make every child’s world a place to thrive. It’s a journey that extends beyond our nationally recognized clinical treatment to an entire integrated spectrum of research, advocacy, education, and prevention, leading to the healthiest generations of children ever.
Inclusion and belonging guide our growth and strategy. We are looking for individuals who are passionate about, and committed to, leading efforts to provide culturally relevant care, reducing health disparities, and helping build an inclusive and supportive environment. All of our associates are expected to ensure that these philosophies are embedded in their day-to-day work with colleagues, patients and families.
To learn more about Nemours Children’s and how we go well beyond medicine, visit us at www.nemours.org .
