Millennium Hotels and Resorts, a proud subsidiary of Hong Leong and a notable player under the Singapore-listed City Developments Limited (CDL), stands at the forefront of hospitality in Singapore. As the nation's largest homegrown operator of international hotel brands, we span across four continents and grace 80 strategically chosen destinations. Our diverse portfolio ranges from timeless masterpieces to vibrant lifestyle properties, featuring esteemed brands such as The Biltmore, Grand Millennium, Millennium, M Social, Studio M, M Hotel, Copthorne, and Kingsgate. Additionally, we proudly present a thoughtfully curated collection of distinctive properties within Leng’s Collection, crafted by our visionary chairman, Mr. Kwek Leng Beng.
At Millennium Hotels and Resorts, we take great pride in crafting environments that inspire our guests and deliver outstanding service. To uphold our commitment to excellence, we are on the lookout for passionate professionals to join our team and help us fulfill our mission of creating unforgettable experiences. Our workplace promotes collaboration, accountability, and a culture of ongoing improvement.
Director of Human Resources
M Social Sunnyvale
Location: Onsite – Sunnyvale, CA
Salary Range: $125,000 – $135,000 (based on experience)
We believe exceptional guest experiences begin with exceptional people. Millennium Hotels & Resorts is seeking a dynamic and engaging Director of Human Resources to join the leadership team at M Social Sunnyvale.
This role is an exciting opportunity to be part of our pre-opening leadership team, helping to establish the culture, people strategy, and HR infrastructure that will support operational excellence from day one. The Director of Human Resources will lead strategic initiatives that strengthen employee engagement, develop leaders, and reinforce our commitment to hospitality excellence.
Your Impact
The Director of Human Resources will serve as a strategic partner to hotel leadership, supporting a high-performance workplace while ensuring compliance with employment laws and company policies. This role oversees recruitment, employee relations, leadership development, and HR operations across assigned hotels.
Key Responsibilities
Human Resources Leadership
- Lead employee engagement initiatives, performance management processes, and leadership development programs
- Support service culture initiatives that reinforce our Passion for Hospitality and service excellence standards
- Partner with hotel leadership to support employee engagement and retention efforts
Talent Acquisition & Workforce Development
- Oversee recruitment, onboarding, and workforce planning to build high-performing teams
- Provide coaching and guidance to hotel leaders on effective people management
- Support succession planning and leadership development initiatives
Employee Relations & Compliance
- Provide guidance on employee relations matters, investigations, and conflict resolution
- Ensure compliance with federal, state, and local employment laws and company policies
- Support workers’ compensation, leave administration, and unemployment processes as needed
HR Operations & Systems
- Support the implementation and optimization of HR systems to ensure operational efficiency and data integrity
- Monitor HR metrics and workforce trends to identify risks and opportunities
- Maintain employment records and ensure consistent implementation of HR policies and procedures
Training & Development
- Facilitate training sessions for leaders and employees on compliance, leadership development, and service standards
- Bachelor’s degree in Human Resources, Business Administration, or related field; Master’s degree preferred.
- A minimum of 5-7 years of progressive HR experience, especially in the hospitality industry or multi-property settings.
- Proven track record of developing and implementing HR strategies that drive engagement and performance.
- Strong knowledge of labor laws, compliance regulations, and HR best practices.
- Excellent interpersonal skills with an ability to communicate and connect with diverse audiences.
- Dynamic leadership presence with the ability to inspire and influence others.
- Robust analytical and problem-solving abilities, with a strategic mindset.
- Experience in managing employee relations, conflict resolution, and providing counsel to leadership teams.
- Proficient in human resources information systems (HRIS); experience with Paycom is a plus.
- Adaptable and resourceful, with a commitment to continuous improvement.
- Strong organizational skills and attention to detail.
Millennium Hotels and Resorts offers a competitive benefits package designed to support the health and wellbeing of our employees. Benefits may include:
- Medical, Dental, and Vision insurance
- Company-paid Life and AD&D insurance
- Short-Term and Long-Term Disability coverage
- 401(k) retirement plan with company match (if applicable)
- Paid Time Off and Paid Holidays
- Hotel room discounts across the global Millennium Hotels & Resorts portfolio
- Employee Assistance Program (EAP)
Benefits eligibility and offerings are subject to plan terms and company policy.
Why Join Us?
As part of the pre-opening leadership team, you will play a key role in establishing the HR foundation and employee experience at M Social Sunnyvale. This is an opportunity to help build a strong team from the ground up while supporting a culture rooted in hospitality, service excellence, and leadership development.
If you are passionate about human resources leadership and hospitality, we invite you to join us in building a workplace where employees and guests thrive.
