Job Title: People Operations Associate
Location & Duration: In Person, M-F (Occasional Saturday)
Compensation Range: $58,000 – $65,000
Reports to: HR Director
The People Operations Associate will be an on-site cornerstone of our team, working Monday through Friday with occasional Saturdays at our New York HQ. This role requires a self-starting professional who thrives in a fast-paced, startup environment and isn’t afraid to roll up their sleeves. You’ll drive day-to-day people operations, keep our headquarters running smoothly, and support recruiting efforts, all while bringing a solution-oriented mindset to new challenges as they arise. The ideal candidate sees difficult projects not as roadblocks but as opportunities for growth and innovation, and is comfortable in a dynamic environment with a proven ability to adapt to changing project scopes and shifting business priorities.
Responsibilities
People Operations
- Support the team with day-to-day HR functions including onboarding, employee relations, and compliance, clear responses, and escalating complex issues to appropriate parties
- Manage the onboarding and offboarding processes end-to-end
- Maintain accurate and confidential HRIS/payroll data, personnel files, run regular audits, and process data/process changes
- Support critical HR processes including benefits administration, leave of absence (LOA) management, background checks, and required compliance training/attestations
- Support the team with day-to-day HR functions including onboarding, employee relations, and compliance
- Maintain accurate employee records and HR systems (Rippling, Notion) while ensuring data integrity
- Assist with benefits administration, HR reporting, and preparation of employee communications
- Help develop and implement HR policies and procedures in line with labor laws and company standards
- Conduct studio visits and provide employees with guidance on HR policies, processes, and resources
Office Management (HQ)
- Oversee daily operations of the New York HQ office, ensuring a welcoming and productive environment
- Manage office supplies, vendor relationships, and facility needs (maintenance, security, IT coordination)
- Plan and execute office events, team gatherings, and employee engagement activities
- Serve as the point of contact for office-related inquiries and ensure a positive on-site experience for employees and guests
Recruiting Coordination
- Assist with scheduling of interviews across departments, ensuring a seamless candidate experience
- Assist with job postings, applicant tracking, and communication with candidates as needed
- Partner with hiring managers, Recruiting and Learning & Development team to support the hiring process and onboarding of new team members
- Support the recruiting team with pre-employment paperwork
Attributes
- You are a self-starter. You take initiative, thrive in a startup environment, and naturally look for ways to improve processes without waiting for direction
- You are solution-oriented. Challenges energize you—you see complex projects as opportunities for growth and innovation and adapt quickly when priorities shift. You are organized. You keep systems, schedules, and spaces running smoothly, balancing multiple tasks while maintaining attention to detail
- You are service-minded. You anticipate the needs of employees and leaders, proactively creating a supportive, well-functioning workplace
- You are a skilled communicator. Whether interacting with candidates, employees, or vendors, you listen carefully, speak clearly, and write effectively to ensure clarity and trust
- You have strong professional integrity. You take ownership of your work, handle sensitive information with discretion, and follow through on commitments
- You are adaptable and collaborative. You embrace change, welcome feedback, and build positive relationships across departments to achieve shared goals
- You embody a people-first mindset. You genuinely care about creating an inclusive, engaging environment where employees can thrive
Experience
- Bachelor’s degree in Human Resources, Business Administration, or a related field preferred
- 2 - 6 years of experience in HR, office management, or people operations (internships included)
- Strong organizational skills and attention to detail, with the ability to prioritize and multitask
- Excellent communication and interpersonal skills; able to build rapport across teams
- Proficiency in Microsoft Office Suite; familiarity with Rippling, Notion, and applicant tracking systems is a plus
- Ability to handle sensitive and confidential information with discretion
- A proactive, solutions-oriented mindset with a positive, team-first attitude
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