Job Type
Full-time
Description
Who We Are
Our purpose at CloudHQ is to provide flexible, efficient, and resilient data center solutions to businesses of all sizes. Our growing organization was founded by the pioneer of data center REITs. CloudHQ has state-of-the-art data center sites located on two Northern Virginia campuses, as well as London, Frankfurt, Paris, Milan, Osaka, and São Paulo, and we anticipate exponential growth over the next several years both in the US and abroad. Our company’s reach is expanded through our affiliate companies – Cloud Capital, Dalian Development, and WindHQ.
What The Role Entails
CloudHQ is seeking a proactive, hands-on, and strategic Human Resources Director who thrives on building strong teams, shaping culture, and driving tangible results.
Reporting to the Senior Vice President of Human Resources, this impactful role will lead the full spectrum of Human Resources across CloudHQ, Dalian Development, and WindHQ throughout the Americas (US and LATAM). From developing HR strategies to rolling out programs and solving day-to-day challenges, you'll be directly involved in every stage of the employee life cycle.
This role is as much about action as it is about vision. You’ll lead core HR functions—including employee relations, performance management, compliance, talent acquisition, and employee development—ensuring policies and practices are consistently applied across all business units. You’ll also play a key role in building and sustaining a culture of excellence, collaboration, and accountability.
The ideal candidate believes in a people-first mentality and desires to bring about change to an ever-growing organization while bringing a strong balance of strategic thinking and tactical execution. You’re not only comfortable designing HR frameworks—you’re energized by putting them into motion, addressing issues head-on, and delivering real-world solutions that support both people and business growth.
If you are a grounded and innovative HR leader ready to make a direct impact, we’d love to meet you.
What You Will Get to Do
- Serves as a strategic advisor to department leaders and provides expert advice related to HR management best practices.
- Leads and develops a high-performing HR team from assistant to manager levels, fostering a culture of accountability, HR service excellence, and continuous learning.
- Oversees HR operations across the US and LATAM, including onboarding, benefits, leave administration, employee mobility, compliance, and HR information management.
- Develops new policies and directs improvements to existing policies and practices based on evidence-based data and information
- Leads all aspects of benefits, retirement, and wellness for US and LATAM employees, ensuring local compliance while maintaining parity across geographies
- Manages business continuity through proper workforce management and succession planning, partnering closely with the Talent Acquisition team on shared initiatives
- Oversees design and implementation of the talent management process (performance management, professional development, employee experience), applying global consistency and local execution.
- Effectively manages complex employee relation matters in coordination with company leadership as well as internal/external legal counsel
- Manages all HR-related contracts with brokers, carriers, vendors, and consultants
- Manages HR budget, ensuring proper investment of resources and cost-effective solutions for HR-related expenses
- Manages all HR information systems, ensuring efficiency, data integrity, and security
- Provides back-up support for HR team members with ability to fulfill all HR functional roles as needed
- Collaborates with SVP, Human Resources and regional HR leadership to ensure the oversight and proper execution of HR strategies, policies, and practices.
- Special projects as assigned by company leadership
Requirements
What You Bring to The Role
- A Bachelor’s degree in Human Resources or related field
- Have a current PHR or SHRM-CP Certification
- A minimum of ten (10) years of experience in HR with at least three (3) years in progressive leadership roles.
- Proven expertise in the full HR body of knowledge as recognized by HRCI and SHRM.
- High proficiency with Human Resources Information Systems (HRIS)
- Self-motivated with a high degree of ethics and professionalism, and a servant leader to management of people
- Impeccable ability to handle confidential information with professional discretion
- Excellent interpersonal skills with an emphasis on focus on internal customer service
- Proactive and flexible with the ability to take initiative where appropriate
- Superior organization and time management skills with the ability to maintain progress against important deadlines
- Ability to use independent judgement and sound decision-making skills in situations that impact project timetables, direction, and outcome
- Ability to fulfill all roles under HR function as needed
- Proficient knowledge of US HR laws including EEO, FLSA, FMLA, USERRA, ERISA, NLRA, ADAA, and more
- Proficiency in Microsoft Office, with advanced Excel skills
- Excellent verbal and written communication skills
- Ability to manage multiple projects in a fast-paced environment
- Willingness to travel to various sites in Virginia, North and South America as required.
Please note: this is a full-time office-based opportunity in Washington, DC
Our Ideal Candidate Will Also Possess
- Experience in data centers, commercial real estate, and/or a start-up business
What We Offer
CloudHQ’s people and culture are the most enriching aspects that make us a great place to work. We are strengthened by industry experts who bring extensive knowledge, skill, and experience; leaders who bring vision, innovation and commitment to our people; and an expanding team of individuals who believe in that vision and bring their best to support their customers and team.
Our U.S. employees enjoy competitive compensation and rewarding incentives, comprehensive benefits (medical, dental, vision, life insurance, disability), 401(k) with match, 12 paid holidays, generous PTO, development opportunities, and the ability to closely impact and contribute to the growth of an exceptional organization.
Equal Employment Opportunity
CloudHQ is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, age, national origin, disability, sexual orientation, gender identity or expression, marital status, genetic information, protected veteran status, or other legally protected status.
