Description: The HR Associate will be responsible for delivering proactive, and high-quality operational HR support to the Global Markets Division. The candidate will support the Global Markets HR Business Partner team in providing a variety of HR services to the business globally.
Primary Responsibilities: The HR Associate will report to the Head of HR for Global Markets. Responsibilities include the following:
- Provide operational support to HR Business Partners across cyclical and ad hoc HR processes, including performance management, promotions, compensation, and talent development.
- Respond to employee and manager inquiries with accurate, timely, and thorough guidance on topics such as policies, immigration, and employment verifications.
- Maintain data integrity by ensuring HR systems are updated accurately and promptly.
- Generate and manage HR analytics reports covering headcount, hiring, terminations, recruiting metrics, and other key data points.
- Support the offboarding process for both voluntary and involuntary terminations.
- Act as the primary HR Business Partner for Analysts, offering mentorship coordination, career development support, and serving as their main point of contact.
- Foster cultural engagement by helping organize team-building events and volunteer initiatives to strengthen cross-team connectivity.
- Conduct new hire check-ins to facilitate integration, address challenges, and gather feedback on the employee experience.
- Help drive the year-end promotions process by managing timelines, tracking global nominations, compiling year-over-year statistics, and overseeing communications.
- Identify and recommend process improvements to enhance operational efficiency, escalating issues as needed based on day-to-day transactional insights.
Desired Experience/Skills:
- Bachelor’s degree required, preference for degrees in Human Resources, Psychology, or related fields
- 2 to 4 years of relevant experience
- Proficiency in Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint
- Strong Excel skills required (must be fluent in formulas such as VLOOKUP, PivotTables, SUMIFS, COUNTIFS, MIN, MAX, AVERAGE, and array functions)
- Comfortable learning and navigating systems; prior experience with HRIS is a plus
- Excellent written and verbal communication skills
- Precise attention to detail and strong process orientation and project management skills
- Strong interpersonal skills with a client service mindset
- Positive attitude with a desire to learn and grow
- Demonstrates sound judgment, professionalism, and the ability to maintain confidentiality and assertiveness
- Collaborative team player who takes initiative and proactively contributes ideas and recommendations
- Ability to thrive in a fast-paced, high-intensity work environment
