Key Result Areas (KRAs)
In this position, you are responsible for delivering excellence across the following core functional areas:
- Lead, Manage, Accountable (LMA) - Leads the HR team, manages performance, and ensures accountability in delivering strategic and operational HR outcomes.
- Talent Acquisition & Workforce Planning - Drives effective hiring and workforce strategies to meet current and future organizational needs.
- Employee Relations & Engagement - Promotes a positive workplace culture by managing employee relations and engagement initiatives.
- Performance Management & Development - Oversees performance systems and development programs to enhance employee and leadership capabilities.
- Compensation, Benefits & HR Operations - Ensures competitive compensation, efficient HR operations, and accurate payroll and records management.
Compliance & Policy Governance - Maintains adherence to labor laws and enforces HR policies to minimize risk and ensure organizational integrity.
Job Summary
The
HR Manager leads and oversees the full spectrum of HR functions, ensuring alignment with organizational goals and a strong, people-centered culture. This role is responsible for driving talent acquisition, employee engagement, performance management, compensation and benefits, and HR operations, while ensuring compliance with labor laws and company policies. As a strategic partner to leadership, the HR Manager develops and implements initiatives that enhance workforce capability, foster a high-performance environment, and support sustainable business growth.
Core Functions
- Lead, Manage, Accountable (LMA)
- Lead the HR function by setting clear direction aligned with organizational goals and values
- Manage the HR team through coaching, performance management, and capability development
- Hold team members accountable to KPIs, timelines, and quality standards
- Drive a high-performance, people-first culture across the organization
- Ensure effective communication and alignment between leadership and employees
- Talent Acquisition & Workforce Planning
- Oversee end-to-end recruitment and onboarding processes
- Develop workforce planning strategies aligned with business needs
- Ensure strong employer branding and candidate experience
- Partner with department heads to identify hiring needs and succession plans
- Employee Relations & Engagement
- Foster a positive work environment and strong employee engagement
- Handle employee concerns, grievances, and disciplinary processes
- Promote company culture, values, and engagement initiatives
- Ensure consistent application of policies and fair treatment
- Performance Management & Development
- Implement and manage performance appraisal systems
- Support leadership in setting goals, feedback, and development plans
- Identify training needs and oversee learning & development programs
- Drive leadership development and succession planning initiatives
- Compensation, Benefits & HR Operations
- Oversee payroll, compensation structures, and benefits programs
- Ensure competitiveness and internal equity of compensation practices
- Manage HR systems, records, and reporting
- Streamline HR processes for efficiency and compliance
- Compliance & Policy Governance
- Ensure compliance with labor laws, regulations, and company policies
- Develop, update, and enforce HR policies and procedures
- Mitigate risks related to employee relations and legal exposure
- Maintain confidentiality and integrity of HR information
Qualifications
Education & Experience
- Bachelors degree in Human Resources, Psychology, Business Administration, or a related field; Masters degree is an advantage
- Minimum of 58 years of progressive HR experience, with at least 23 years in a managerial or leadership role
- Strong knowledge of labor laws, HR best practices, and employee relations
- Proven experience in talent acquisition, performance management, and organizational development
- Demonstrate leadership skills with the ability to coach, influence, and manage teams effectively
- Excellent communication, interpersonal, and stakeholder management skills
- High level of integrity, professionalism, and confidentiality
- Proficiency in HRIS, MS Office, and data-driven decision-making
