Position Summary:
The Human Resources Director provides strategic and hands-on leadership across all HR functions, ensuring operational excellence and high-quality employee experience throughout the employee lifecycle. This role oversees the HR and Culture team, drives consistency in execution, and serves as a trusted advisor to leadership in a fast-paced, high-growth environment.
The ideal candidate is both strategic and detail-oriented, highly responsive, and proactive, with a strong focus on service, accountability, and delivering results.
Work Location: This will be a hybrid position out of our Vienna, VA, location.
Key Responsibilities
- Provide day-to-day leadership and guidance to the Human Resources and Culture Team, ensuring operational consistency and alignment with organizational values.
- Serve as the senior HR subject matter expert, providing direction on best practices, policy interpretation, and complex or sensitive matters.
- Ensure compliance with all federal, state, and local employment laws, including oversight of reporting requirements and adherence to internal policies.
- Lead and support employee relations matters, including investigations, conflict resolution, and recommendations to mitigate organizational risk.
- Coach and support managers in performance management, employee engagement, corrective action, and development practices.
- Provide high-level support to employees and managers regarding benefits, policies, processes, and HR-related inquiries.
- Oversee the execution of core HR programs, including onboarding, performance cycles, benefits administration, wellness initiatives, and company communications.
- Partner cross-functionally to enhance employee experience, engagement, and recognition programs.
- Monitor HR trends, regulatory updates, and industry best practices to ensure compliance and proactive alignment.
- Identify and drive process improvements to increase efficiency, consistency, and overall HR service delivery.
- Perform other duties as needed in alignment with the priorities of the EVP of People Operations.
Education
- Bachelor’s degree in human resources, Business Administration, or a related field required
- Advanced degree (e.g., MBA or MS in HR/Organizational Development) preferred
- HR certification (SHRM-CP/SCP or PHR/SPHR) preferred
Skills & Qualifications
- 8–15+ years of progressive HR experience, including 3–5+ years in a senior HR leadership role (HR Director, Senior HR Manager, Head of HR, etc.)
- Proven experience overseeing HR operations in fast-growing, fast-paced, or high-volume environments; staffing or similar industries strongly preferred
- Demonstrated experience managing, coaching, or mentoring HR team members
- Strong track record with employee relations, workplace investigations, conflict resolution, and risk mitigation
- Experience maintaining federal and multi-state employment law compliance
- Background supporting organizations during transitional periods (e.g., leave coverage, rapid scaling, reorganization)
- Experience with Paylocity is preferred
