About Mindful Support Services
Mindful Support Services is a company dedicated to empowering therapists, psychologists and nurse practitioners to dive into private practice, without doing all of the leg work that comes with it. We provide high-quality billing, marketing, and administrative services to independent mental health care providers. Since opening in 2011, we have partnered with over 2,500 providers throughout our 20+ locations in WA, OR, AZ, NV, CO and TX, and we are continuing to grow!
We have built the Mindful Therapy Group brand from the ground up with years of dedication to solving the complex processes of the healthcare landscape in innovative ways, creating a platform geared toward growth, and working to meet our mission of creating improved access to high quality mental healthcare.
About the Role
The Talent Acquisition Specialist, known internally as the Senior Hiring Specialist owns the full-cycle inbound hiring process, ensuring a consistent, respectful, and values-aligned candidate experience while driving operational efficiency in a high-volume hiring environment. The role will track recruiting metrics, identify trends, and provide insights to HR leadership to support process improvements. This is an individual contributor role partnering closely with managers and a Hiring Coordinator to execute and optimize the hiring process. Success in this role requires strong judgment, attention to detail, a solutions-oriented mindset, and a positive approach to challenges. The Senior Hiring Specialist will proactively address workflow issues, maintain momentum in a fast-paced environment, and ensure candidates progress efficiently and equitably through the process.
Responsibilities
- Serve as a thoughtful representative of Mindful's values of respect, authenticity, perseverance and collaboration.
- Review, screen, and evaluate applicants through the hiring process to ensure fit, skills alignment, and a positive candidate experience.
- Serve as a primary point of contact for candidates throughout the hiring process, setting expectations and reinforcing company culture.
- Coordinate interview scheduling and hiring steps in partnership with managers to maintain timely candidate progression.
- Partner with managers on hiring practices, interview steps, and documentation requirements.
- Collaborate with the Hiring Coordinator to guide priorities and oversee daily recruiting operations, ensuring the hiring process runs smoothly and efficiently.
- Track and analyze recruiting metrics, including application volume, time-to-fill, pipeline health, and conversion rates.
- Identify trends, bottlenecks, and opportunities to improve workflow and candidate experience with consideration for both operational needs and people impact.
- Provide operational insights and recommendations to HR leadership and execute approved process improvements.
- Ensure recruiting activities comply with organizational policies, employment laws, and DEI standards.
- Coordinate offer and onboarding handoff activities.
- Support employee referral programs and internal job postings.
Qualifications
- Bachelor’s degree or equivalent professional experience in Human Resources, Recruiting, or related field.
- 2-4 years of experience managing full-cycle, high-volume inbound recruiting for entry-level to mid-level roles, ideally in a service environment.
- Demonstrated ability to own end-to-end hiring workflows while partnering effectively with managers and stakeholders.
- Strong judgment, organizational skills, communication, and time-management skills.
- Working knowledge of applicant tracking systems, hiring compliance, and employment laws.
This role is based in the company headquarters in both Seattle and Mountlake Terrace.
- 75% coverage of health, dental, and vision insurance
- 15 PTO days accrued annually
- 8 paid holidays per year
- 401k matching
- Life Insurance
- Professional development training and opportunities for advancement
We are an equal opportunity employer with a progressive workplace based on teamwork, integrity, and customer service. We are committed to cultivating the long-term professional potential of our team. Come join a strong team making an impact in the service world of mental health!
It is a conflict of interest for an employee of Mindful Support Services to be a current client of Mindful Therapy Group. We request that individuals who are receiving clinical services at Mindful Therapy Group wait until their care is discontinued before beginning employment.
