Authentic helps insurance brokers create better insurance products for their clients. We provide the technology platform and behind-the-scenes support that lets brokers build custom insurance solutions for specific industries or customer groups. Think of us as the operating system that powers these specialized insurance offerings. For brokers, this means they can offer unique products their competitors don't have, earn more money, and spend less time on paperwork and administrative tasks. We handle the complex (technology, compliance, and partnerships with highly-rated insurance carriers), so they can focus on serving their customers and growing their business.
We're at an exciting inflection point where the quality of our workplace experience directly impacts our ability to attract talent, foster collaboration, and build something exceptional together. We're hiring our first People Operations role to build the foundation of our people function with significant autonomy to build scalable systems / processes as we grow. This is a strategic role combining HR operations, benefits administration, and workplace experience. You'll manage everything people-related, from employee lifecycle management to culture-building and office operations. This role reports to our VP of Finance.
What You'll Do
- Own the people function end-to-end, including recruiting, onboarding, offboarding, performance processes, manager support, and HR compliance
- Run recruiting operations and talent pipeline infrastructure (tools, processes, coordination), partnering with leadership to support hiring plans
- Serve as the primary point of contact for employee questions and sensitive people matters, operating with high judgment and discretion
- Help administer and optimize benefits programs (health insurance, 401(k), perks) and serve as point of contact for employee questions
- Manage HRIS systems, employee records, and people analytics to inform headcount planning and organizational decisions
- Design and execute team events, offsites, and culture initiatives that strengthen engagement and retention
- Oversee day-to-day office operations including facilities, vendors, supplies, and budget management
Who You Are
- 5+ years of experience in people operations or HR, preferably at a startup or fast-paced tech/fintech company (20-100 people ideal)
- Proven experience with benefits administration, HR compliance, and HRIS platforms (ADP)
- Track record of building people / recruiting processes and systems from scratch in a high-growth environment
- Strategic thinker who can balance hands-on execution with longer-term planning
- Exceptional judgment handling confidential employee matters with discretion and empathy
- Strong organizational skills with ability to juggle HR responsibilities and workplace experience seamlessly
- Genuine passion for creating cultures where people thrive and building the people function as a competitive advantage
The base salary range for this position is $100,000 - $160,000 per year, depending on experience, skills, and qualifications.
Our (FTE) benefits
- Competitive salary, equity, and role trajectory
- Comprehensive health benefits for you and your family
- 401(k) plan with company match
- Unlimited PTO
- Paid parental leave
About Authentic
Authentic is transforming how insurance is distributed. We design and power custom insurance programs, helping brokers and partners unlock better economics and deliver a modern, tech-enabled experience to their clients. We're a Series A company backed by top investors, including FirstMark Capital, Zigg Capital, Slow Ventures, Clocktower, Commerce Ventures, and Altai. We've grown 15x+ in the past year with a massive market opportunity ahead.
Authentic is committed to building an inclusive working environment regardless of gender, sexual orientation, religion, ethnicity, race, education, age, or other personal characteristics. We believe that people do their best work when they can be themselves, and different perspectives and experiences make us stronger as a team. We're proud of the supportive and inclusive workplace we're building together and are always working to make it even better.
