Position Title: HR Generalist
Reports To: Chief People Officer / People Growth Partner
Location: Austin, TX (In Person or Hybrid)
Job Type: Full-Time
Overview
Everyday Coffee Company is a rapidly scaling Dunkin’ franchise partner, opening hundreds of locations annually across multiple states. As we grow, we are building a best-in-class people infrastructure to support high-volume hiring, compliance, performance management, and employee experience at scale.
We are seeking an experienced HR Generalist to serve as a core operator within the People Team. This role will support frontline and management employees across multiple states, ensuring consistent HR practices, legal compliance, and a positive, people-first culture.
The ideal candidate is highly organized, service-oriented, and thrives in a fast-paced, multi-location environment. This role is critical to keeping our people systems, policies, and processes running smoothly as we scale.
Why This Role Matters
This Role Ensures
- Consistent, compliant HR practices across all locations
- Strong support for managers navigating employee relations
- Scalable onboarding, offboarding, and performance processes
- A positive employee experience in a high-growth environment
Key Responsibilities
Employee Relations & Compliance
- Serve as the first point of contact for employee relations issues
- Investigate and resolve workplace concerns in partnership with leadership
- Ensure compliance with federal, state, and local employment laws
- Support corrective action, documentation, and termination processes
- Maintain accurate employee records and confidential files
HR Operations & Systems
- Administer HRIS systems (e.g., ADP, Oracle HCM, Workday, UKG)
- Support onboarding, offboarding, job changes, and promotions
- Ensure accurate employee data and system integrations
- Generate HR reports (turnover, headcount, compliance metrics)
Talent Support & Onboarding
- Support recruiting and hiring workflows as needed
- Coordinate onboarding and orientation sessions
- Ensure smooth new hire experiences and system readiness
- Track completion of training and compliance requirements
Performance & Development
- Administer performance review cycles
- Support coaching and performance improvement plans
- Facilitate training and development programs
- Assist with succession planning and leadership development
Benefits & Payroll Support
- Support benefits administration and employee inquiries
- Partner with Payroll on audits, corrections, and issue resolution
- Assist with leave administration (FMLA, ADA, workers’ comp)
Qualifications
Required
- Bachelor’s degree in Human Resources or related field
- 3+ years of HR experience in a multi-state environment
- Strong knowledge of employment law and HR best practices
- Experience with HRIS platforms (ADP, Workday, UKG, Oracle, etc.)
- Exceptional communication and problem-solving skills
- High discretion with confidential information
Preferred
- Experience in QSR, retail, or hospitality environments
- PHR, SHRM-CP, or similar certification
- Experience supporting rapid growth or startup environments
- Payroll or benefits administration experience
Key Competencies
- Strong attention to detail
- Service-oriented mindset
- Ability to manage competing priorities
- Calm under pressure
- Strong documentation skills
- Relationship builder across field and corporate teams
Benefits
- Competitive salary based on experience
- Bonus eligibility (if applicable)
- 401(k)
- Medical, Dental, Vision Insurance
- Paid Time Off
- Growth and leadership development opportunities
- Opportunity to build foundational systems in a high-impact role
