V2Soft Inc. is a global technology solutions company driving digital transformation through Cloud, Mobility, AI/ML, Generative AI and Talent Solutions. With 27+ years of experience empowering Fortune 500 companies and fast-growing enterprises, we deliver innovation that makes an impact.
Join us and become part of a growth-driven, collaborative culture where your ideas shape the future—and your career can thrive across global, AI-powered technology projects.
Discover more about our services and culture at www.v2soft.com.
About the Role
General Manager – HR, Operations & Office Management
We are seeking an experienced General Manager – HR & Operations to lead end‑to‑end HR functions, payroll oversight, compliance, facility management, and cross‑departmental operational support. This role oversees the HR Department while driving organizational efficiency, process improvement, and employee experience.
Key Responsibilities
HR & People Operations
- Lead US & Canada HR operations including policies, org charts, KRAs/KPIs, HRMS updates, and global HR coordination.
- Manage employee relations, engagement, surveys, training, and recognition programs.
- Oversee full employee lifecycle: onboarding, documentation, compliance, and exits.
- Respond to employee HR/Payroll/Finance queries.
Payroll, Benefits & Compliance
- Oversee payroll accuracy (PTO, Benefits, Hires and Attrition)
- Manage annual benefits renewal and benefits enrollment/exit.
- Handle EEOC, ACA, immigration support, and legal HR matters.
- Lead internal and external audits: 401k, UIA, MSP/Customer Audits, A/P, Benefits, Work Comp, CMMI/ISO/Eco/Diversity.
Operations, Administration & Facility Management
- Oversee office facilities, supplies, shipments, vendors and administrative tasks.
- Manage HR@ mailbox/JIRA tickets and ensure timely resolution.
- Support finance with audits, check processing, scanning, deposits, and mail.
- Partner with Sales/Finance on proposals, SOWs, contracts, rate changes, and app upgrades.
Leadership
- Supervise HR Manager & HR Generalists; ensure accurate, compliant, and consistent HR operations.
- Drive process improvements, new HR strategies, and operational excellence.
Qualifications
- 10+ years in HR/Operations with leadership experience.
- Strong knowledge of HR compliance, audits, payroll, and benefits.
- Excellent communication, organization, and problem‑solving skills.
- Experience in multi‑location/global HR environments is a plus.
- Excellent organisation skillsa nd multitasking
- Global experience preferred
- HR certification, Degree highly preferred
