CSP has exclusively partnered with our client in the search for a Human Resources Director. The HR Director will serve as the strategic business partner to Sales, Install Operations, and Field Operations, supporting a rapidly growing organization with nearly 40 locations across the U.S. This individual will lead a small team of HR Managers and work closely with senior leadership to align talent strategies with overall business goals. This is a fully on-site role based in Fulton, MD, requiring in-office presence five days a week.
Key Responsibilities:
- Serve as a strategic HR partner to business leaders across Sales, Install, and Field Ops
- Lead workforce planning, talent development, and succession planning efforts
- Coach and support multi-site leadership teams across diverse geographies and regulatory environments
- Drive programs to improve employee engagement, performance, and retention, particularly among field and sales teams
- Support change management efforts related to market expansion, org changes, or integrations
- Partner on the design and rollout of sales incentive plans, leadership development paths, and internal mobility frameworks
- Leverage HR data and insights to inform business decisions and track progress on people strategies
- Ensure HR practices are consistent and compliant across all locations
- Navigate and resolve complex employee relations matters with a focus on risk mitigation and organizational health
- Play a key role in shaping and modeling company culture, including DEI and communication efforts
Required Qualifications:
- Bachelor’s degree in HR, Business, or related field
- 10+ years of progressive HR experience, including significant multi-site support
- Proven success in an HRBP or HR leadership role with strategic and hands-on responsibilities
- Strong track record of partnering with senior leaders and frontline managers
- Demonstrated ability to lead through change and scale HR practices in a growing organization
Preferred Qualifications:
- Background in home improvement, consumer services, or private equity-backed companies
- Experience implementing incentive plans and developing frontline leadership pipelines
- Familiarity with Lean, Six Sigma, or continuous improvement methodologies
- High emotional intelligence with strong influencing, facilitation, and communication skills
- Ability to prioritize and manage across multiple stakeholders in a fast-moving environment
