Human Resources Generalist
Our retail services client in Charlotte’s South End is seeking a HR Generalist to support HR operations across the organization, with a focus on employee relations, talent support, compliance, and day-to-day HR administration. This position serves as a key resource for retail store teams, distribution centers, and corporate departments.
Opportunity: Direct Hire
Schedule: Monday – Friday (4 days onsite, 1 day remote)
Location: Charlotte, NC (South end area)
Responsibilities
Employee Relations & Support
- Serve as the first point of contact for employee questions and concerns regarding policies, benefits, timekeeping, and workplace issues.
- Support the resolution of employee relations matters in a fair, consistent, and legally compliant manner.
- Partner with managers and supervisors to ensure positive and productive work environments.
Recruitment & Onboarding
- Facilitate new hire onboarding and orientation for corporate employees, ensuring a seamless experience and strong cultural integration.
HR Administration & Compliance
- Maintain accurate employee records in HRIS (e.g., Workday, ICIMS, SPAR Tools etc.).
- Ensure compliance with federal, state, and local labor laws, as well as company policies.
- Support internal audits and reporting for HR-related metrics.
Training & Development
- Assist with employee training programs, including compliance training and leadership development initiatives.
- Monitor completion of mandatory training requirements and track progress.
Performance & Engagement
- Assist in administering performance review processes and employee feedback programs.
- Participate in engagement initiatives to improve retention and morale, particularly in retail and field locations.
Benefits & Leave Administration
- Provide support for employee benefits, open enrollment, and leave of absence programs.
- Educate employees on available resources and escalate complex cases to the appropriate HR or benefits team.
Qualifications
- Bachelor’s degree in Human Resources, Business Administration, or related field preferred.
- 2–5 years of HR experience; experience in retail or multi-site operations strongly preferred.
- Knowledge of employment laws, HR best practices, and compliance requirements.
- Strong interpersonal and communication skills with the ability to build trust across all levels.
- Proficiency with Microsoft Office and HR systems (e.g., Workday).
Category Code: JN007
