Collaborate with operational leaders to achieve business objectives while promoting a positive and employee-friendly workplace. Lead the implementation of various HR initiatives at the Distribution Center (DC) level.
At DHL eCommerce, we recognize that our employees are our most valuable asset. Each individual's contribution propels us toward our goal of being the world's leading logistics company.
Recognized as a Great Place to Work and a Top Employer, we are committed to creating a positive, collaborative, and supportive environment for everyone. Our dedication to engaging with our people ensures that we continuously cultivate a workplace we can all take pride in. Along with competitive compensation and outstanding benefits, we strive to ensure that your personal life shines just as brightly as your career.
SUMMARY: Collaborate with operational leaders to achieve business outcomes while fostering a positive and employee-friendly atmosphere. Drive the implementation of various HR programs at the DC level, including employee communications, staffing, benefits, training, employee relations, performance management, and safety. Ensure consistent application and documentation of policies and procedures.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Recruitment:
- Recruit, interview, and facilitate the hiring of qualified candidates for open positions.
- Conduct recruitment activities, including onsite hiring events, job fairs, agency engagement, and candidate communications.
- Monitor agency performance to ensure timely fulfillment of temporary staffing needs.
- Conduct new hire orientation, submit new hire paperwork to corporate, and coordinate system activations.
- Administer the exit process, completing termination paperwork and system deactivations.
Employee Relations:
- Administer company policies and ensure compliance.
- Coordinate the investigation process for employee relations matters.
- Escalate employee relations issues to HR Directors and Corporate HR as necessary.
- Conduct internal HR audits and maintain employee, I-9, and other file systems.
- Maintain various HR monthly reports.
Compensation, Benefits, and Recognition:
- Manage the performance review and merit process for hourly employees.
- Support the implementation of DC pay structure changes.
- Collaborate with Operations and payroll to resolve pay errors and time clock discrepancies.
- Oversee and conduct monthly reward and recognition programs.
- Coordinate employee benefits, including enrollments, terminations, and changes.
Employee Engagement:
- Facilitate open, two-way communication and collaboration to enhance understanding among all employee levels.
- Coordinate the Employee Opinion survey program and performance improvement initiatives.
- Maintain high visibility and approachability for all employees.
Safety:
- Monitor compliance with HR-related issues (OSHA, Federal Postings, etc.) and maintain OSHA logs.
- Prepare and submit safety and accident reports to the Regional HR Director and Director of Risk and Safety, following established safety reporting procedures.
- Oversee the ID badge process and ensure employees wear their ID badges.
Management reserves the right to add or modify duties and/or responsibilities as needed.
EDUCATION AND EXPERIENCE:
- Bachelor’s degree in HR or a related field preferred.
- 1 to 2 years of HR-related experience required, including recruitment and timekeeping.
- Experience in a warehouse or production environment preferred.
SKILLS & QUALIFICATIONS:
- Availability to work several hours at night or early morning at least once per week.
- Strong communication skills across various methods and employee levels.
- Ability to self-prioritize competing responsibilities and programs.
- High level of confidentiality.
- Proficient in Microsoft Outlook, Word, Excel, and PowerPoint.
PHYSICAL DEMANDS:
- Physical demands are consistent with a professional office setting.
- Regular sitting at a workstation for 25 – 75% of the work shift.
- Frequent standing and walking.
- Ability to work a range of shifts based on operational needs.
As a Top Employer and leading logistics company, DHL eCommerce is dedicated to helping you build a career you’ll love, offering benefits and incentives that support your personal and professional well-being:
- Competitive Pay
- Bonus Programs
- Retirement Savings - 401k with company match
- Medical, Dental, Vision, Well-being programs
- FSA/HSA availability
- Tuition Reimbursement
- Paid Time Off, including vacation and sick time
- Company Paid Holidays and Floating Holidays
- Paid Parental Leave
- Employee Discount Program
- Employee Assistance & Work-Life Program
- Short-Term and Long-Term Disability
- Life Insurance
Equal Opportunity Employer - Veterans/Disability
