Director of Human Resources Operations
New York, NY
Hybrid
Position Overview
Be part of a mission that transforms lives. This organization is redefining youth development by providing an unparalleled range of integrated services—all under one roof—to thousands of young people each year. From health care, mental health counseling, and crisis support to legal aid, education, and career development, they create a safe, diverse, and caring environment where youth can thrive. With free access to housing support, arts, sports, recreation, and nutritious meals, every program is designed to equip motivated young people with the tools, resources, and opportunities to successfully transition into adulthood. If you’re passionate about helping the next generation realize their full potential, this is where your work will make a lasting impact.
As the Director of Human Resources Operations, you will oversee daily operations, drive strategic initiatives, and champion a culture of inclusion and excellence. Reporting to the Chief People & Operating Officer, you’ll serve as a trusted advisor, partner with managers to support their teams, and lead recruitment, benefits, and employee/labor relations while supervising HR staff.
Responsibilities
- Partner with HR leadership, payroll, and team members to execute the HR strategic plan and departmental goals
- Lead strategic HR projects focused on employee learning, engagement, and technology-driven service delivery
- Support the Chief People Officer and ensure alignment between HR and organizational priorities
- Oversee daily HR operations, ensuring efficiency and high performance
- Track and report progress via department dashboards and performance metrics
- Provide guidance on employee relations and labor union matters; manage investigations, disciplinary actions, and complaint resolution
- Advise hiring managers on salary recommendations using market data and internal benchmarks
- Prepare monthly HR reports and analysis for senior leadership
- Maintain accurate, up-to-date job descriptions; secure union approvals
- Develop and deliver manager training on staffing, recruitment, and retention
- Administer HR programs including compensation, benefits, leave, recruitment, performance management, employee recognition, safety, and training
- Conduct exit interviews, analyze feedback, and recommend improvements
- Ensure compliance with employment laws, regulations, and best practices
- Collaborate with managers on promotions and compensation changes
- Stay informed on HR trends, regulations, and emerging technologies
Qualifications
- Bachelor’s degree in Human Resources, Business, Organizational Development, Psychology, or related field (Master’s degree preferred)
- PHR or SHRM-CP certification preferred
- Minimum 5 years of progressive HR leadership experience
- Required experience with labor unions; unionized nonprofit experience preferred
- Proven experience advising organizational leadership
- Proficient in Paycom and other HRIS/ATS systems
- Skilled in managing multiple projects with competing deadlines
- Professional, personable, and discreet, with strong judgment, critical thinking, and integrity in handling confidential matters
- Detail-oriented with excellent communication, organizational, and time management skills
- Knowledgeable in federal, state, and local employment laws and regulations
- Proficient in Microsoft Outlook, Excel, and Word
- Multilingual candidates encouraged; French, Spanish, or Arabic preferred
Compensation
- Salary: $95,000 - $120,000
- Medical, Dental, and Vision Insurance
- Health Care Flexible Spending Accounts
- Life Insurance
- Generous paid time off
- 403(b) Retirement Plan
Career Blazers Nonprofit Search maintains a broad focus so that your search can be thorough, and inclusive of all relevant options. We carefully consider your desired outcome, skills, and experience. The professionals at Career Blazers Nonprofit Search maintain your confidentiality and will not send your resume to a client without your approval.
Career Blazers is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or protected veteran status.
