Summary: The HR Business Partner (HRBP) – Donated Goods & Retail plays a critical strategic and consultative role at Goodwill of South Florida, serving as a trusted advisor to leaders within the Donated Goods and Retail division. Reporting directly to the Director of Human Resources, the HRBP aligns business objectives with people strategies to drive performance, employee engagement, and mission-centered outcomes.
As a liaison between HR and operations, the HRBP leverages organizational and people insights to consult on a wide range of initiatives, including talent acquisition, workforce planning, leadership development, compensation, performance management, employee relations, and change management.
Essential Functions and Responsibilities:
- Strategic Partnership:
- Act as a strategic partner to Donated Goods & Retail leadership, aligning HR practices with business needs to enhance operational success and mission delivery.
- HR Consulting & Service Delivery:
- Serve as the primary HR liaison for Donated Goods & Retail, ensuring timely and high-quality support across all HR functional areas.
- Collaborate with internal HR teams (Talent Acquisition, Compensation, Learning & Development, etc.) to provide integrated HR solutions.
- Workforce Planning & Talent Acquisition:
- Partner with managers to forecast staffing needs, support job requisition development, and assist in attracting, selecting, and onboarding top talent.
- Performance & Talent Management:
- Support the execution of performance management programs by coaching leaders and employees, promoting continuous feedback, and facilitating development plans.
- Identify and assist in implementing talent development and succession planning strategies.
- Employee Relations:
- Provide guidance and resolution on employee relations issues, including conflict resolution, disciplinary actions, and investigations, ensuring consistency and compliance.
- Organizational Effectiveness & Change Management:
- Lead or support initiatives related to structure, culture, or process improvements to strengthen organizational effectiveness.
- Actively engage in and support change management efforts across the retail operation.
- Compensation & Policy Application:
- Advise leaders on compensation decisions aligned with pay practices and budget considerations.
- Ensure consistent application and communication of HR policies and procedures.
- Engagement & Culture:
- Promote employee engagement by supporting initiatives that build a positive and inclusive work environment.
Qualifications
Education and Experience:
- Bachelor’s degree in Human Resources, Business Administration, or a related field required.
- Minimum of 5 years of HR experience, with at least 2 years in a Business Partner, Plant HR, or Manufacturing HR role.
- Experience working in a manufacturing or production environment is strongly preferred.
- Knowledge of employment law, industrial HR practices, and working with diverse workforce populations.
- Excellent interpersonal, communication, and conflict-resolution skills.
- Ability to influence, coach, and build trust with hourly employees and senior leaders alike.
- Bilingual in English/Spanish or English/Creole is highly desirable.
