A rapidly expanding, service-based organization in Milford is seeking a Director of Human Resources to build, lead, and scale its people function. With aggressive growth plans ahead, this role sits at the center of the company’s expansion, partnering closely with leadership to align talent strategy with operational and financial performance.

This is a hands-on leadership role for someone who can think strategically but isn’t afraid to roll up their sleeves and execute.

Why This Role is Different:

Direct influence on company growth, with plans to significantly scale over the next few years
Opportunity to build and refine the entire HR and recruiting infrastructure
High visibility with executive leadership
True ownership of both strategy and execution - not just policy oversight

What You’ll Lead:

Strategic Partnership & Leadership

Serve as a key advisor to senior leadership, aligning workforce planning with business objectives
Coach managers on hiring, performance management, and team development
Drive a culture centered on accountability, performance, and continuous improvement

Talent Acquisition & Workforce Planning

Build and oversee a scalable recruiting function to support rapid growth
Develop sourcing strategies, hiring processes, and referral programs that improve speed and quality of hires
Lead and mentor internal recruiting resources while supporting high-volume hiring needs

HR Operations & Compliance

Oversee HR policies, systems, and compliance across a multi-location workforce
Ensure adherence to employment laws and regulations (FMLA, ADA, OSHA, etc.)
Manage employee relations, investigations, and conflict resolution
Maintain accurate employee records, payroll alignment, and HR system integrity

Culture, Engagement & Retention

Launch and lead initiatives that improve employee engagement and reduce turnover
Partner with leadership to strengthen team culture and reinforce core values
Design onboarding and training programs that set employees up for long-term success

Performance Management & Development

Implement performance frameworks, feedback processes, and leadership development programs
Track and analyze key HR metrics (turnover, time-to-fill, engagement, cost per hire)
Support succession planning and organizational design as the company grows

Compensation & Benefits

Oversee compensation structures, benchmarking, and incentive programs
Manage benefits offerings, vendor relationships, and open enrollment
Ensure compliance with wage and hour regulations and internal standards

What They’re Looking For:

5–10+ years of progressive HR experience with leadership responsibility
Proven track record building or improving recruiting functions
Experience in field-based or labor-intensive industries (construction, trades, logistics, etc.) preferred
Strong knowledge of employment law and HR compliance
Bilingual (English/Spanish) is a plus
HR certifications (PHR, SHRM) are beneficial but not required
Valid driver’s license required

firstPRO, Inc

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Human Resources Director