Position Summary

The Director of Human Resources is a strategic and operational leader responsible for building, developing, and sustaining a high-performing workforce aligned with Bridgeway’s mission and organizational goals. This role ensures that all people practices, from hiring and onboarding to performance management and retention, are consistent, effective, and scalable.

The Director of HR partners closely with executive leadership to create a strong, accountable culture while ensuring compliance with all applicable employment laws and regulatory requirements.

Key Responsibilities

Strategic Leadership

Serve as a member of the leadership team, contributing to organizational strategy
Develop and execute a comprehensive HR strategy aligned with Bridgeway’s goals
Lead workforce planning to support growth across the Academy and Therapy programs

Employee Relations

Manage complex employee relations issues with professionalism and consistency
Conduct investigations and support the resolution of workplace concerns
Promote a positive, accountable workplace culture

Compensation, Benefits & Retention

Oversee compensation structures and benefits administration
Partner with finance on salary benchmarking and budget alignment
Develop strategies to improve staff retention and engagement

HR Systems, Payroll & Operations

Oversee HR systems, data tracking, and reporting
Improve efficiency of HR processes (onboarding, evaluations, documentation)
Use data to inform decision-making and organizational improvements
Review and validate bimonthly payroll processing

Compliance & Risk Management

Ensure compliance with all employment laws and regulations
Manage workplace injury cases in partnership with BWC and MCO, serving as the primary liaison for claims, communications, and documentation. Oversee the full process, including coordination of leave, return-to-work planning, hearings, and coverage determinations.
Maintain policies, handbooks, documentation, and ensure the organization's best practices
Support audits, licensing requirements, and accreditation processes

Performance Management & Staff Development

Lead performance management systems aligned with organizational expectations
Support leaders in coaching, feedback, and accountability practices
Oversee professional development programs and growth pathways

Talent Acquisition & Onboarding

Oversee full-cycle recruitment, hiring, and onboarding processes
Ensure hiring practices align with competency-based frameworks
Build pipelines for critical roles in education, therapy, and operations

Qualifications

Required

Bachelor’s degree in Human Resources, Business, or related field
7-10+ years of progressive HR experience, including leadership
Strong knowledge of employment law and HR best practices
Experience in multi-department or complex service organizations

Bridgeway - Academy & Therapy Center

Latest Jobs

Human Resources Director