Full-time Description

Alacrity Solutions

HR Manager

About Alacrity Solutions

Alacrity Solutions is a full end-to-end provider delivering streamlined insurance claims, repair, and recovery solutions. As one of the largest independent providers of insurance claims services in North America, we provide property, auto, heavy equipment, and casualty claims management services. Our staffing capabilities, temporary housing services, managed repair network, and subrogation services support a fully integrated solution for all your needs from first notice of loss through completion of repairs. By assembling the best service providers through strategic acquisitions and relying on the right talent, Alacrity Solutions provides consistent, professional, and scalable services throughout the entire claim handling and resolution process. To learn more, visit www.AlacritySolutions.com.

The HR Manager will serve as the primary on-site resource for all human resources functions, supporting employees and leadership in achieving organizational goals. This role is responsible for overseeing employee relations, employee engagement, performance management, recruitment, onboarding, training, compliance, and workplace safety. The HR Manager will act as a trusted advisor to management, ensure adherence to employment laws and company policies, and foster a positive, productive, and inclusive work environment. Being on-site, the HR Manager provides hands-on support for day-to-day employee needs, conflict resolution, and engagement initiatives, while driving HR programs that align with business objectives. The HR Manager must display independent problem-solving skills pertaining to complex human resources issues, complete special projects and perform other duties as assigned.

Primary Duties include but are not limited to: (Reasonable accommodation may be made to enable qualified individuals to perform essential functions.)

Oversee full-cycle recruitment processes, including sourcing, screening, interviewing, and onboarding, to attract and retain top talent aligned with organizational needs.
Maintain accurate HRIS records and compiles reports from various databases and systems, service as key liaison with third parties and other stakeholders (e.g. payroll);
Prepare and assist in onboarding programs for new employees;
Assist in the separation process of employees that are exiting the company;
Familiarity with W2 employees, FLSA exemptions and independent contractors;
Train management in the application of policies and procedures; assess training needs and coordinate appropriate training sessions;
Act as an advocate for associates, addressing their issues with management and finding resolution alternatives;
Lead and conduct thorough, impartial workplace investigations related to employee complaints, policy violations, and misconduct , ensuring compliance with company policies and employment laws.
Develop and maintain company policies and procedures, ensuring fair and consistent application;
Other duties as assigned.

Requirements

Skills & Requirements

Bachelor's degree in Human Resources (preferred);
At least 5 years of experience in Human Resources;
Experience in a call-center environment a plus;
PHR/SPHR/SHRM certification (preferred).
Experience with UKG (preferred)
Demonstrated expertise training managers and employees;
Proficiency with Microsoft Office suite and Outlook;
Strong working knowledge of HRIS systems (preferred);
Understands the interaction of the HR and payroll functions across a multi-divisional corporation.

Supervisory Responsibilities

Handle discipline and termination of employees in accordance with company policy and employment laws.
Clearly and concisely communicate the region’s performance against the departmental objectives.
This position will coordinate with other divisional HR personnel to streamline functions and assist with employee relations.

Physical & Mental Demands

The physical demands described here are representative and must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit and talk or listen. The employee is occasionally required to stand, walk, and use hands to handle or feel.
Ability to read, analyze, and interpret financial reports, and legal documents, respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
Manage stress appropriately;
Make decisions under pressure;
Manage anger/hostility or other emotions appropriately;
Work alone and/or crowded areas;

Starting Salary Range

$65,000-$75,000/annual salary

Job Specifics

In Office (Irving, TX) – Not a remote position.
Monday-Friday work schedule (core hours 8:00 AM – 5:00 PM).
Salaried (Exempt).
Occasional weekend availability as needed as this is a 24/7 operation.

Travel Required

Less than 10%

Why Choose Alacrity?:

Benefits Package Including: Medical, Dental, Vision, TeleHealth, Short- and Long-Term Disability, Life Insurance, and an Employee Assistance Program;
PPO & HSA Health Plan options;
401K plan options
Generous Flex Time
Paid Holidays
Performance Bonus Eligible

Affirmative Action/EEO Statement

Alacrity Solutions is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, and training. Alacrity Solutions makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, please refer to our EEO policy.

How Long We Retain Personal Information

We will keep your personal information for as long as necessary to fulfill legitimate business purposes and in accordance with applicable laws.

Salary Description $65,000-$75,000/annual salary

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