About Us
Great People, Great Food, Great Coffee.
At Pressed Cafe, we believe that exceptional food and drink start with quality ingredients and a passion for hospitality. Our extensive all-day fast-casual menu is crafted with a Mediterranean flair, using the freshest local ingredients to bring bold flavors and wholesome meals to every guest.
Whether you’re grabbing a post-workout juice, fueling up with a hot latte and an egg sandwich, or catching up with a friend over lunch, we deliver a sophisticated and worldly dining experience—always with fast, friendly service.
At the heart of everything we do is our mission: Great People, Great Food, Great Coffee. It’s what drives our commitment to excellence, from the kitchen to the customer experience.
About the Role
At Pressed Café, we’re scaling fast and building something special. We believe our people are the heart of our brand, and we’re looking for a Human Resources Director who shares that belief. This role will lead the charge in creating an exceptional employee experience across our restaurants and support teams—one that reflects our values, drives performance, and builds a culture where people thrive.
You’ll be responsible for shaping and executing our HR strategy, ensuring compliance, and delivering high-impact programs that support recruiting, onboarding, training, development, compensation, and more. You’ll work closely with our executive team and operations leaders to build a people-first culture that fuels growth and innovation.
What You’ll Do
Team Experience & Culture
- Design and lead initiatives that make Pressed Café the best place to work.
- Foster a culture of connection, growth, and internal hospitality.
- Champion transparency and two-way communication across all teams.
- Use feedback and surveys to continuously improve the employee experience.
Talent Development & Leadership
- Build systems to recruit, train, and develop high-performing teams.
- Identify and grow future leaders within the organization.
- Support managers with tools for coaching, accountability, and performance management.
Organizational Strategy & Change
- Partner with leadership on organizational planning and change initiatives.
- Ensure employees feel informed, engaged, and included in company decisions.
Compensation & Benefits
- Lead annual compensation reviews and benefit strategy.
- Ensure pay and benefits are competitive, sustainable, and aligned with our values.
- Manage vendor relationships and hold partners accountable for service delivery.
Payroll & HR Systems
- Oversee payroll accuracy, compliance, and timeliness.
- Optimize HRIS systems and ensure teams are trained and supported.
Employee Relations & Safety
- Resolve employee concerns with empathy and professionalism.
- Train managers in communication, conflict resolution, and feedback.
- Lead safety strategy in partnership with operations to reduce incidents and promote a safe work environment.
Compliance & Risk Management
- Maintain and update HR policies and handbooks.
- Ensure compliance with employment laws and reporting requirements.
- Manage labor-related risk in partnership with legal counsel and insurers.
What You Bring
- 10+ years of progressive HR experience, ideally in multi-unit restaurant, hospitality, or retail environments.
- Strong knowledge of employment law, compliance, and workers’ compensation.
- Proven success in employee relations, conflict resolution, and team development.
- Experience implementing HR programs in diverse and bilingual environments.
- Excellent communication, project management, and leadership skills.
- Strategic mindset with a hands-on approach—comfortable in both the boardroom and the breakroom.
- Tech-savvy and data-driven, with experience in HRIS, ATS, LMS, and project management tools.
- Bilingual in Spanish strongly preferred.
- SHRM or similar HR certification preferred.
- Ability to travel to locations across NH and MA.
We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.
