About Us

Everything’s on the menu at Wonder. Except compromise.

The Wonder app is the premiere platform to feed every craving, all in one order. Our 25+ award-winning restaurant partners span every cuisine you can think of, from Greek to Thai, and come from the minds of the best chefs in the industry—Bobby Flay, José Andrés, Marcus Samuelsson, and more.

And our diners don’t have to choose just one: they can mix and match dishes from as many Made by Wonder restaurants as they’d like, or order from neighborhood gems near them. Everything is made to order at our brick-and-mortar locations across the East Coast and delivered fast and free, and more locations are opening every week.

The best in the business are coming to Wonder, working every day to make us the destination for every mealtime moment. Join a team of technology, culinary, and logistics pioneers, backed by top-tier venture capitalists, and help us make great food more accessible.

About The Role

The Multi-Site HR Manager is responsible for overseeing the full range of human resources functions across multiple facility locations. This role serves as a strategic partner to site leadership, ensuring HR policies and programs are consistently applied while supporting team member engagement, compliance, and business performance.

In this role, you will support the Senior Manager, HR Business Partner, in driving HR initiatives. This role is focused on partnering with both salaried leadership and supporting hourly team members to ensure effective HR management, compliance, and employee engagement. You will assist with a strong focus on supporting operational efficiency and a positive work environment.

Key Responsibilities

Strategic HR Leadership

Provide day-to-day HR support to restaurant managers and team members, addressing HR-related queries and concerns.
Assist in resolving employee relations issues, ensuring a fair and consistent application of policies and procedures.
Partner with the Senior Manager to address HR challenges unique to the QSR industry, focusing on both salaried and hourly workforce dynamics.
Partner with Site Managers, Operations Leaders, and Senior HR to align HR initiatives with business objectives.
Provide guidance on workforce planning, succession planning, and organizational design to support long-term business growth.
Develop and implement HR strategies that promote a positive, inclusive, and high-performance culture.

Talent Acquisition & Onboarding

Oversee recruiting and selection processes across multiple sites to ensure staffing levels are maintained.
Partner with Talent Acquisition teams to manage requisitions, interviews, and hiring decisions.
Ensure a consistent onboarding process, including orientation, training, and new team member integration across sites.

Employee Relations & Engagement

Promote a positive work culture by supporting initiatives that drive high employee morale and engagement across diverse teams. 
Serve as the primary HR contact for employee relations issues, conducting investigations and resolving conflicts.
Provide coaching to managers on performance management, progressive discipline, and policy adherence.
Lead initiatives that enhance engagement, retention, and recognition across multiple locations.

Compliance & Risk Management

Ensure compliance with federal, state, and local labor laws across all assigned sites.
Oversee I-9 collection, reverifications, and recordkeeping for all team members.
Support Worker’s Compensation, safety investigations, and leave of absence administration.
Maintain consistent application of HR policies, procedures, and practices across sites.

Training & Development

Coordinate leadership training, HR policy education, and compliance programs across sites.
Partner with site leadership to identify training needs and create development plans for managers and team members.
Track and report training completion, compliance certifications, and development metrics.

HR Operations

Provide coaching and oversight to ensure accuracy in scheduling, payroll processing, and team member recordkeeping.
Monitor time and attendance, leave management, and payroll accuracy across locations.
Generate HR reports (turnover, headcount, engagement metrics) to provide insights to leadership.
Support implementation of new HR systems and processes (e.g., Workday).

The Experience You Have

Bachelor’s degree in Human Resources, Business, or related field (or equivalent experience).
5+ years of progressive HR experience, with at least 2 years in a leadership role.
Experience managing HR functions across multiple locations.
Strong understanding of HR practices, employment laws, and regulatory requirements relevant to the QSR industry 
Excellent interpersonal and communication skills, with the ability to influence and collaborate at all levels of the organization 
Ability to thrive in a fast-paced, dynamic environment with a high degree of ambiguity and change

Preferred Qualifications

Bilingual in English and Spanish preferred.
Experience in retail, distribution, manufacturing, or multi-unit operations.
Experience with HR systems such as Workday.
Demonstrated success in driving engagement, reducing turnover, and building leadership capability across multiple sites.

The way you work

Ability to manage HR functions across multiple store or facility locations.
Strong interpersonal, communication, and conflict-resolution skills.
Ability to balance strategic HR leadership with tactical, hands-on HR support.
Flexibility to travel between locations based on business needs.

Travel Requirements: This position requires regular travel between assigned locations to provide on-site HR support and leadership visibility between Cranford, Englewood, Fairfield and Newark.

Base Salary: $102,000 - $121,500 per year.

Wonder Group uses geographic-specific salary structures, which means the salary offered may vary depending on where the job is located. The final salary offer will take into account various factors, such as the candidate's skills, education, training, credentials, and experience.

Benefits

We offer a competitive salary package including equity and 401K. Additionally, we provide multiple medical, dental, and vision plans to meet all of our employees' needs as well as many benefits and perks that are not listed. 

A final note

At Wonder, we believe that in order to build the best team, we must hire using an objective lens. We are committed to fair hiring practices where we hire people for their potential and advocate for diversity, equity, and inclusion. As such, we do not discriminate or make decisions based on your race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class. If you have a disability, please let your recruiter know how we can make your interview process work best for you.

We look forward to hearing from you! We'll contact you via email or text to schedule interviews and share information about your candidacy.

Wonder

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