Job Description: People Support Coordinator (Hourly, On-Property)

Department: Administration &General

Reports To: Director Of People

Compensation: Hourly rate: $27–$32 per hour, commensurate with experience.

Purpose of the Role

The People Support Coordinator is an on-property, hourly role that supports the daily operations of the People & Culture function within a dynamic hotel environment. This position serves as a key administrative and operational partner, helping ensure a seamless colleague experience throughout the employee lifecycle—from onboarding through ongoing engagement and offboarding.

We are seeking a tech-savvy, highly organized professional who thrives in a fast-paced hospitality environment and understands the importance of discretion, service excellence, and collaboration.

Experience within a Hyatt property or comparable lifestyle or luxury hospitality brand is strongly preferred.

Key Responsibilities

Provide on-site administrative support to the People & Culture team
Maintain accurate and up-to-date employee records in compliance with company standards and NYC regulations
Coordinate onboarding, orientation, and offboarding processes for new and departing employees
Support payroll processing, timekeeping administration, and benefits coordination
Maintain strict confidentiality when handling employee records, compensation information, and sensitive personnel matters
Assist with recruitment coordination, including interview scheduling and candidate communication.
Prepare reports and maintain HRIS systems and internal databases
Serve as a point of contact for employee inquiries, ensuring a responsive and service-oriented approach
Support colleague engagement initiatives, recognition programs, and internal communications

Qualifications & Experience

Experience with Hyatt or a comparable hospitality brand preferred
1–2 years of experience in an HR or administrative support role
Experience working within a NYC hotel environment
Prior administrative experience within a hotel or hospitality setting is preferred
Strong technical proficiency with HRIS systems, payroll platforms, Microsoft Office, and Google Workspace
Ability to work effectively in a fast-paced, high-volume hospitality environment
Excellent written and verbal communication skills
Strong organizational and multitasking abilities
Demonstrated professionalism and discretion when handling confidential information

Core Competencies

Detail-oriented with strong follow-through
Adaptable and able to manage shifting priorities
Service-driven mindset aligned with hospitality culture
Collaborative team player with strong interpersonal skills

Work Environment & Physical Requirements

This role is performed on property within a hotel environment
Ability to sit for extended periods while working on a computer
Occasional standing, walking, and lifting of light office materials
Must be comfortable working in a fast-paced operational setting

The Manner

Latest Jobs

Human Resources Coordinator