Description

Probo Medical is a diagnostic imaging sales and service provider that delivers high-quality, affordable healthcare products and services to medical practices around the world. With locations that span across the US, Canada, the UK, and parts of Europe, we’ve made it our mission to increase access to healthcare services for patients worldwide. We believe that it starts with reducing healthcare costs and empowering medical professionals to make smarter decisions for their healthcare business. As employees of Probo Medical, we focus on building quality relationships with customers, by empowering our teams to solve problems together and creating long-lasting relationships with our customers. If you have a passion for healthcare and share our common goal to help increase patient access to affordable, high-quality products and services, we encourage you to apply!

Reporting to: European Managing Director

Job Summary: The European HR Manager will be responsible for delivering a proactive and effective HR service to managers and colleagues. They will be responsible for leading and managing all aspects of Human Resources within the European organisation. This includes recruitment, employee relations, performance management, training and development, compliance with employment law, and supporting strategic HR initiatives to help foster a positive and productive work environment.

Key Accountabilities

Partners with leadership to understand and execute the organization’s human resource and talent strategy particularly as it relates to current and future talent needs, recruiting, retention, and succession planning.

Lead and develop HR team

Recruitment & Onboarding: Lead and manage the end-to-end recruitment process, including job descriptions, advertising roles, screening candidates, conducting interviews, and overseeing the onboarding process for new hires.

Compensation & Benefits: Oversee payroll administration, salary reviews, and employee benefits, ensuring they are accurate, competitive and aligned with company strategy.

Employee Relations: Act as point of contact for employee queries regarding policies, procedures, and employment rights. Oversee complex employee issues, handle investigations, and provide advice and guidance on handling grievances, disciplinary issues, appeals, redundancy, and performance management. Consult with legal.

HR Systems & Reporting: Oversee maintenance of HR records, systems and databases, generate HR reports, and track key HR metrics to support decision-making and improve HR practices.

Performance Management: Lead performance management/review process and training. Support managers in setting performance expectations, conducting appraisals, and addressing performance concerns. Facilitate training and development initiatives to enhance employee skills and capabilities.

Employee Engagement: Develop and implement initiatives aimed at boosting employee morale and engagement. Support diversity and inclusion initiatives within the workplace.

Compliance & Legal: Ensure compliance with UK employment law and company policies, maintaining up-to-date knowledge of legal requirements and changes. Handle contractual matters, including amendments, terminations, and settlement agreements.

Liaison with other departments, organisations and relevant authorities, and assist and cooperate concerning cross functional projects, audits and remedial actions.

Training & Development: Identify training needs and create employee development programmes. Provide coaching and mentoring to managers to foster a high-performance culture.

Development and implementation of HR strategy in Europe, including company rewards, benefits, performance, training and development.

Monitoring and ongoing development of outcomes

As part of an annual appraisal, outcome-based targets will be developed in conjunction with the post holder and will supplement this job profile. The job profile will be subject to regular review, and the company reserves its right to amend or add to the accountabilities listed above.

Experience

The ideal candidate will have:

Proven experience in HR management, ideally in a similar role.
Experience with HR software and reporting tools.
Experience with Microsoft Office Suite (EXCEL, WORD, PowerPoint)
Experience in a fast paced and growing organisation.
Leadership experience with a collaborative and hands on approach to HR management.

Knowledge, Skills And Understanding

Strong knowledge of UK employment and best HR practices.
Excellent communication and inter-personal skills, with the ability to influence and build relationships at all levels of the organisation.
Strong organisational skills, attention to detail and the ability to manage multiple priorities.
Ability to handle sensitive information with discretion and professionalism.

Behavioural attributes

Self-motivated with a ‘can do’ attitude.
Ability to always maintain a high level of confidentiality and discretion.
Ability to work well under pressure.
The ability to remain calm in stressful situations.
Thorough attention to detail.
Clear vision of role and commitment to working for Probo Medical

Education And Qualifications

CIPD level 5 certification or above in HR

Probo Medical

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