The HR Manager is a hands-on HR position at the heart of a fast‑moving, multi‑unit retail operation. The HR Manager partners closely with senior leaders to tackle employee relations, investigations, compliance, labor matters, and performance challenges head‑on. Ideal for someone who thrives in dynamic environments, knows retail inside and out, and enjoys making a real impact across stores every day.

This position is hybrid in San Leandro. HR retail experience is a must.

Client Details

Our client is a well-established, beloved consumer brand with a strong retail presence across the U.S. The in‑store experience sits at the center of everything they do - physical locations are not just points of sale, but immersive brand environments designed to deliver exceptional service, foster memorable customer moments, and build lasting loyalty. With a growing retail footprint and a strong omnichannel mindset, the brand continues to invest in its stores and its people.

The HR Manager will serve as a trusted partner to retail leadership, providing hands‑on support across employee relations, performance management, compliance, and workforce planning for a large hourly retail population. The role is highly hands‑on, balancing immediate operational needs - such as investigations, compliance questions, and performance issues - with longer‑term initiatives related to talent development, engagement, and risk mitigation.

A successful candidate brings 7+ years of HR management experience in premium retail or a closely related hospitality environment, with deep, hands‑on knowledge of California employment law and exposure to multi‑state operations. They are highly compliance‑driven, with strong experience in employee relations, timekeeping, workers' compensation, union environments, and leading complex investigations end‑to‑end in partnership with Legal. Union experience is highly desirable.

This position is THREE DAYS A WEEK ON-SITE in San Leandro, CA with 20% travel to stores across the U.S.

Description

- Serve as the primary HR partner to retail leaders, providing hands‑on guidance on employee relations, performance management, corrective action, and workplace concerns.
- Lead complex employee investigations end‑to‑end, partnering directly with Legal and ensuring fair, timely, and compliant resolution.
- Ensure strict adherence to California employment laws and support multi‑state compliance, including wage and hour, timekeeping, meal and rest periods, and related labor requirements.
- Advise leaders in union-impacted environments, supporting grievance administration, contract interpretation, and issue prevention in alignment with labor regulations.
- Oversee workers' compensation matters in partnership with safety and operations team.

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.

Profile

A successful HR Manager should have:

Brings 7+ years of HR management experience within premium retail or a closely related hospitality/restaurant environment
Possesses deep, hands‑on knowledge of California employment law, with additional multi‑state exposure preferred
Highly compliance‑driven, with strong expertise in wage and hour regulations, timekeeping practices, and risk mitigation
Experience working in union environments, including grievance handling and contract interpretation
Proven ability to lead complex employee investigations end‑to‑end, partnering directly with Legal and owning the full process
Strong background supporting large hourly workforces in fast‑paced, demanding retail settings
Experienced withworkers' compensation and partnering with operations and safety teams

Job Offer

Competitive salary ranging from $120,000 to $145,000 USD annually.
Opportunities to work in a collaborative and innovative environment.
Potential for career growth and professional development.
Comprehensive benefits package to support your well-being.

If you are passionate about human resources and are ready to make a positive impact in San Leandro, apply today to join this exceptional organization!

Michael Page

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HR Manager, Retail - Hybrid - $120k-$145k