Vice President of Human Resources

Location: Dallas, TX

Company Type: Multi-Unit Franchisor

About the Role

We are seeking a strategic and hands-on Vice President of Human Resources to lead all aspects of HR for a growing franchisor. This executive will serve as a key business partner to the CEO and leadership team, building scalable people strategies to support franchise growth, operational excellence, and brand expansion.

This role will oversee corporate HR while influencing franchisee people strategy, talent development, culture, compliance, and organizational design across a multi-unit system.

Key Responsibilities

Serve as a strategic advisor to executive leadership on organizational design, workforce planning, and succession strategy
Build and lead HR infrastructure to support aggressive franchise growth and new market expansion
Oversee talent acquisition strategy for corporate and field leadership roles
Develop leadership development and performance management programs across the system
Ensure compliance with federal, state, and local labor laws across multiple jurisdictions
Drive employee engagement initiatives and culture-building programs
Lead compensation, benefits, and incentive program design aligned with performance metrics
Support franchisees with HR best practices, training resources, and workforce guidance
Oversee HRIS systems, reporting, and data-driven workforce analytics
Manage and mentor internal HR team members

Qualifications

10+ years of progressive HR leadership experience
Experience supporting multi-unit operations, franchise systems, retail, QSR, or hospitality strongly preferred
Proven ability to build HR infrastructure in a growth environment
Experience partnering directly with C-suite leadership
Strong understanding of employment law and multi-state compliance
Demonstrated experience with performance management and leadership development systems
Bachelor’s degree required; advanced degree or HR certification preferred

What Success Looks Like

Scalable HR framework supporting unit growth
Reduced turnover in key leadership roles
Strong leadership bench across corporate and field
Standardized compliance practices across the system
High engagement and retention metrics

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