Scope of Position

The Senior Human Resources Manager will assist in carrying out the daily activities of the Human Resources office, including oversight of recruitment, training and development, associate/labor relations, performance management, and HRIS (Human Resources Information System) administration. This role will also be responsible for implementing process improvements, ensuring data quality, and maintaining all employee documentation through the HRIS system. Additionally, he/she will focus on delivering HR services that meet or exceed the needs of Associates and enable business success while ensuring compliance with federal, state, and local regulations and JW Marriott Turnberry Miami Resort & Spa operating procedures.

Position Requirements

A minimum of 2+ years of related experience in a hotel environment preferred.
A minimum of 2+ years of related experience in human resources management.
Experience in the Hospitality Industry/Recruitment experience.
Passion for sourcing, recruiting, and selecting the best talent.
Experience in HRIS systems, particularly Paycom, is preferred.
Outstanding written, verbal, and public presentation skills.
Ability to interact effectively with all levels of the organization.
Strong organizational skills and attention to detail.
Ability to understand and manage HRIS systems, business processes, security policies, and routing notifications.
Strong analytical and problem-solving skills with a focus on data integrity and system efficiency.
Solid understanding of HR requirements in compliance and confidentiality.

Responsibilities

Maintain positive working relationships with all staff members and any external customer.
Establishes and maintains contact with external recruitment sources.
Networks with local organizations (e.g., Hotel Association and peers) to source candidates for current or future job openings.
Ensures coordination and facilitation of new hire orientation program to generate a positive first impression for Associates and emphasize the importance of guest service in JW Marriott Turnberry Miami guest service.
Assists in maintaining effective Associate communication channels on the property (e.g., develops daily communications and assists with regularly scheduled property-wide meetings).
Maintain HRIS systems and applicant tracking systems to ensure information is accurate and up-to-date.
Responsible for supporting and maintaining the Paycom application and various Paycom modules.
Act as the technical subject matter expert for HRIS systems and ensure seamless end-user experience.
Collaborate with HR staff to modify and customize the HRIS, as well as to test new applications and features.
Understand system setup, interdependencies, and HR data flow across systems, ensuring data is entered accurately.
Develop and run new HRIS programs and projects as directed by the Assistant Director/Executive Director of Human Resources.
Assist Human Resources team members in the daily operation and administration of the department.
Ensure the HR office transitions towards a paperless environment using HRIS solutions.
Responsible for all data entry into Paycom and assisting with developing business processes for HRIS implementation.
Collaborates with the HR team to identify system enhancements and potential improvements to streamline HR processes.
Perform any other reasonable duties as required by management.

Education

2-year or 4-year degree from an accredited university in Human Resources, Business Administration, or related major, with 2 years’ experience in the human resources, management operations, or related professional area.
OR
4-year degree from an accredited university in Human Resources, Business Administration or related major.

Skills And Abilities

Ability to communicate in the English language. Second language is a plus.
Ability to work flexible schedules, including holidays and weekends, and able to perform multiple tasks.
Ability to meet deadlines, work under pressure, and work independently.
Experience using computers and software programs such as Microsoft Office (Word, Excel, and Outlook).
Strong organizational skills with a keen eye for detail.
Ability to adapt to various HRIS technologies and platforms.
Excellent analytical, problem-solving, and technical support abilities.

Physical Requirements

On a continuous basis, sit or stand at a desk for long periods of time in front of a computer screen.
Intermittently twist to reach equipment or supplies surrounding desk.
Use telephone and computer keyboard daily.
Must be physically fit to lift, pull, and push items up to 50 pounds.
Also requires standing/walking/reaching and bending throughout shift.

JW Marriott Miami Turnberry Resort & Spa

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