NOTE: This role is based in East Syracuse. Please do not apply if you cannot commute there

Summary: 

We are seeking a dynamic Chief of Staff/HR Manager to lead the strategic and operational management of human capital for a growing, Private Equity-backed eCommerce company. This role blends high-level planning with hands-on execution across all areas of HR, serving as a key liaison between leadership and employees. 

You will oversee and enhance programs related to employee development, performance management, compensation, benefits, recruitment, onboarding, and training. In this pivotal role, you will help shape company culture, foster employee engagement, and drive initiatives to improve morale, boost productivity, and reduce turnover.

As a core member of the site’s leadership team, you will contribute to broader corporate strategy and play a vital role in aligning personnel practices with organizational goals. This position also includes managing sensitive employee relations matters—such as disciplinary actions, layoffs, and terminations—in compliance with labor laws and company policy. 

Key Responsibilities: 

Partner with executive team to support organizational goals

Lead recruiting, interviewing, hiring, and onboarding processes

Oversee employee training and development programs

Maintain and update job descriptions, policies, and organizational structure

Manage HR systems, payroll data, and timekeeping accuracy (e.g., ADP)

Administer benefits and compensation plans

Handle employee relations issues, disciplinary actions, and terminations

Coordinate and process workers' compensation, leaves of absence, and return-to-work programs

Develop and enforce HR and safety policies to ensure compliance

Promote employee engagement through programs and feedback initiatives

Track performance management and support managers with reviews and goals

Maintain all required HR records and ensure legal compliance

Serve as a bridge between employees and leadership to ensure clear communication

Participate in annual budgeting process and serve management as strategic HR partner

Requirements: 

Bachelor’s degree or equivalent experience

5+ years in HR leadership roles

3+ years of experience in employee and labor relations

PHR/SPHR certification preferred

Key Skills: 

Human Resources management

Talent acquisition and onboarding

Employee relations and conflict resolution

Performance management and training

Benefits and compensation administration

Knowledge of employment laws and compliance

Strong communication and organizational skills

About the Role 
This is a foundational position where your expertise will shape the next phase of the company’s culture and workforce strategy. We are looking for someone who thrives in a fast-paced, dynamic environment and is passionate about building high-performing teams and a positive workplace. 

Very competitive bonus, vacation, and healthcare packages

Jam+

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