About the Team:

You will be part of the Human Resource team at iOPEX which looks for vibrant individuals who share the common values of Intrapreneurship, Customer Focus, Integrity, and Transparency, which we call as the “iOPEX Code”.

Job Title: Director - HR Business Partner [HRBP]
Department: Human Resources
Reports To: Head of HR
Location: San Jose, CA
Employment Type: Full-Time

Position Summary

The Director HR Business Partner (HRBP) serves as a trusted advisor and first point of contact for senior leaders, particularly on decisions related to US employment law. This role drives workforce strategy, organizational performance, and employee experience by aligning HR initiatives with business objectives. The HRBP will lead workforce planning, talent management, performance frameworks, and employee engagement programs while ensuring compliance with HR policies and legal standards.

Key Responsibilities

Strategic HR Partnership

Act as the first point of contact for senior leaders on HR decisions, US labor law compliance, and people matters.
Partner with business leaders to drive organizational performance and workforce strategy.
Align HR programs with business goals to support growth and transformation.

Talent & Workforce Management

Manage HRIS data, personal files, and senior-level performance scorecards.
Collaborate with Talent Acquisition (TA) to oversee hiring and contractor requirements.
Analyze workforce needs and maintain cost vs. deliverables matrix for workforce optimization.
Lead workforce planning initiatives to identify and close capability gaps.

Employee Experience & Engagement

Enhance employee experience by aligning initiatives with organizational values and culture.
Facilitate senior-level onboarding and “new joiner connects” for cultural integration.
Serve as the primary HR contact to explain organizational values, strategy, and people practices.

Performance & Capability Development

Partner with leaders to implement performance dialogues, feedback, and development plans.
Track performance scorecards and ensure accountability at senior levels.
Support leadership development and capability-building programs.

Stakeholder Management

Build and maintain strong relationships with senior leaders to influence people decisions.
Serve as a trusted advisor to leadership teams in a fast-paced, growth-oriented environment.
Provide actionable HR insights and recommendations to drive business results.

Experience

10–12 years of progressive HR experience, with 5+ years in an HR Business Partner capacity.
Strong knowledge of US employment law and HR compliance.
Proven expertise in workforce planning, performance management, and employee engagement.
Experience in partnering with senior leaders within multinational or high-growth organizations.

Skills & Competencies

Strong stakeholder management and influence skills.
Excellent communication and presentation capabilities.
Data-driven mindset with ability to analyze HR metrics and provide strategic insights.
High integrity and ability to handle confidential information.
Results-oriented, adaptable, and able to manage multiple priorities in dynamic environments.

Qualifications

Education

Bachelor’s degree in Human Resources, Business Administration, or related field (Master’s preferred).
Professional HR certifications such as SHRM-CP, SHRM-SCP, PHR, or SPHR are desirable.

About iOPEX Technologies

iOPEX Technologies is a global leader in delivering innovative digital operations and transformative technology solutions to enterprises worldwide. Leveraging deep expertise in automation, analytics, and AI, iOPEX partners with organizations to optimize their IT and business processes, ensuring seamless integration and superior performance. Founded in 2009, we have grown to become a trusted transformation partner for over 70+ global enterprises, including Fortune 500 companies.

Our global workforce of 3,800+ professionals spans San Jose & Dallas (USA), the United Kingdom, Poland, the Philippines, and multiple centers in India (Chennai, Bengaluru, Gurugram & Indore). These strategically positioned delivery centers enable us to provide 24/7 operational excellence and deep local market expertise while maintaining consistent global standards of service delivery.

At iOPEX, you`ll work with cutting-edge technologies, collaborate with global brands, and be part of a culture that values innovation and continuous learning. Join us in shaping the future of digital operations and delivering transformative solutions that make a real impact.

For more information, visit www.iOPEX.com

iOPEX Technologies

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