Reports to: Chief People & Culture Officer

About The Role

We are seeking an expert Global People Operations Manager to architect, own, and scale our international HR infrastructure. In this high-impact role, you will ensure compliant, consistent, and efficient operations for all our non-U.S. employees and international employees and contractors, directly enabling global growth and seamless integration. You are the go-to expert for all things international employment, from complex compliance to vendor management, acting as a strategic partner to Legal, Finance, and People Leadership. You must hade demonstrable past experience leading HR in international countries such as LATAM, Asia, South Africa etc.

Key Responsibilities

Global Process Ownership & Compliance:
Own the end-to-end employee lifecycle for all international team members across multiple countries and employment models (EOR, contractors, local entities).
Serve as the primary point of accountability for international employment compliance, staying ahead of regulatory changes. Partner proactively with legal counsel and EOR providers to mitigate risk.
Develop, document, and maintain scalable SOPs, policies, and workflows specific to international People Operations.
Ensure compliant onboarding, offboarding, and ongoing lifecycle management.
Vendor & Systems Management:
Manage and optimize performance of global vendors, including Employer of Record (EOR), payroll, and benefits providers. (Hands-on experience with Deel is highly preferred.)
Oversee international payroll processing, ensuring timeliness, accuracy, audit readiness, and resolution of issues.
Lead international benefits administration where applicable, including renewals, benchmarking, and employee communications.
Maintain data integrity for international populations within our HRIS. (Experience with Lattice is a plus.)
Strategic Partnership & Advisory:
Partner with Finance on international headcount planning, payroll forecasting, and cost management.
Support global workforce transitions, restructures, and M&A activities impacting international teams.
Act as a trusted advisor to leaders and the People team on international workforce strategy, expansion risks, and operational best practices.
Support employee relations matters for international employees, applying local context and sound judgment.

Required Qualifications

6+ years of progressive HR experience, with at least 3 years dedicated specifically to hands-on international/global People Operations.
Proven expertise managing HR operations for employees across multiple countries (EMEA and APAC required; LATAM a plus) via Employer of Record (EOR), contractor, and local entity models.
Deep, practical knowledge of international employment law, compliance, and payroll fundamentals.
Direct experience selecting, managing, and optimizing global HR vendors (EOR, payroll, benefits). Deel and Lattice platform experience is a must .
Strong systems aptitude and experience ensuring data integrity in HRIS for a global population. Strong experience with Lattice or similar HR tech stacks.
In-depth understanding of U.S. HR practices is required to effectively partner with headquarters and align global frameworks.
Excellent project management, process design, and communication skills. Able to translate complex requirements into clear action plans for stakeholders.

What We Offer

A mission-critical role with ownership over a key function driving global scale.
Competitive compensation package including equity and benefits.
A remote-first culture built on trust, autonomy, and results.
Opportunity to shape the international employee experience from the ground up.

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