HUMAN RESOURCES (HR) BUSINESS PARTNER

We are seeking a dynamic and experienced HR Business Partner to join our team of almost 50 people and growing. This role will be pivotal in overseeing our HR operations and shaping our people strategy, culture, and employee experience. The HR Business Partner will serve as a trusted advisor to leadership while also executing key HR functions including talent acquisition, employee relations, performance management, benefits, and HR systems.

Reports to CEO; working closely with her to champion organizational and people strategy.

About HotelAVE

Hotel Asset Value Enhancement, Inc. (hotelAVE) is the industry's leading international hotel

owner, advisor and asset management firm, with a legacy of unrivaled performance for our

partners, owners and lenders of 1,700+ hotels with more than 450,000 rooms, representing

over $160 billion of hotel real estate value. The company's current asset management

portfolio comprises over 75 hotels and $12.5 billion in assets under management. The firm

advises on an additional $10 billion of hotel real estate annually and the firm’s operational

effectiveness division implements projects that increased GOP margins by an average of

500 bps without impact to guest service as measured one year after installation. hotelAVE

uses a highly data driven and comprehensive approach, which is supported by a

proprietary business intelligence & analytics platform.

Founded in 2003 by Michelle Russo, the 2021 Jack A. Shaffer Financial Advisor of the Year

and the 2025 Isenberg HTM Distinguished Industry Leader, hotelAVE’s 44 diverse

professionals possess over 650+ combined years of hotel ownership, consulting and

hospitality operations experience. hotelAVE is headquartered in Providence, Rhode Island

with offices and professionals also located in Atlanta, Chicago, Los Angeles, Miami, New York, Raleigh, Seattle, and Washington, DC. For more information on hotelAVE, please visit

www.hotelave.com.

Duties include but are not limited to:

Talent Acquisition & Workforce Planning

Own full cycle recruitment in-house for all levels of the organization, including backfilling roles, intern programs, and college recruitment
Develop and execute recruiting strategies aligned with headcount and growth goals
Represent hotelAVE at industry-relevant recruitment events and act as a brand ambassador
Manage and optimize the ATS to streamline recruiting processes, including job postings, candidate tracking, and onboarding workflows

HR Strategy & Leadership Partnership

Partner with senior leadership to develop and implement HR strategies that support business objectives and growth
Act as a trusted advisor to managers on organizational design, team structure, and people-related challenges
Advocate the company’s core values, culture initiatives, and D&I efforts across the organization

Performance Management & Development

Lead and manage the performance review process, including goal setting, feedback cycles, and annual evaluations
Coach managers on performance management, employee development, and feedback best practices
Support career pathing, succession planning, and internal mobility initiatives
Design and implement learning and development programs, including leadership training

Employee Relations

Serve as a trusted resource for employees and managers on workplace concerns
Manage employee relations matters including conflict resolution, investigations, and disciplinary actions
Ensure fair, consistent, and compliant handling of all employee issues

Compensation & Payroll

Collaborate with leadership on compensation strategy, including salary benchmarking and market analysis
Support annual merit and bonus planning processes
Partner with the Vice President of Finance to ensure accurate payroll updates
Review and approve payroll prior to processing to ensure accuracy and compliance

Employee Benefits Administration

Manage employee benefits programs, including medical, dental, vision, and HSA plans
Oversee benefits vendors and optimize the benefits portal for employee self-service
Lead the open enrollment process, including communication, education, and documentation
Serve as the primary point of contact for employee benefits-related inquiries and support

HR Systems & Operations

Oversee HRIS, ensuring data integrity, reporting accuracy, and system optimization
Serve as the primary point of contact for HRIS and ATS vendors, managing relationships, contracts, and system enhancements
Maintain accurate and compliant employee records and documentation
Ensure adherence to record retention policies and data privacy standards

Onboarding & Offboarding

Develop and manage a best-in-class onboarding experience and orientation program
Coordinate with IT and internal teams to ensure seamless new hire setup
Oversee offboarding processes, including exit interviews and knowledge transfer

HR Analytics & Reporting

Track and analyze key HR metrics such as turnover, headcount, hiring effectiveness, and engagement
Provide insights and recommendations to leadership based on data trends

Compliance & Risk Management

Ensure compliance with all federal, state, and local employment laws and regulations
Manage HR audits (e.g., I-9 compliance, employee files, labor law postings)
Develop, update, and enforce HR policies and the employee handbook

Culture & Employee Engagement

Lead employee engagement initiatives, including surveys and action planning
Drive programs that enhance company culture, employee satisfaction, and retention
Champion diversity, equity, and inclusion initiatives across the organization

Requirements:

Bachelor’s degree in Human Resources, Business Administration, or related field, or 5+ years of comparable experience
Progressive HR experience, preferably within hospitality, real estate, or professional services
Strong experience across both strategic HR partnership and hands-on HR operations
Proficiency with HRIS (e.g., Paychex) and ATS platforms (e.g., JazzHR)
Experience with HR analytics, reporting, and data-driven decision making
Solid knowledge of multi-state employment laws and HR best practices
Experience managing employee relations and performance management processes
Strong recruiting background with experience building in-house talent strategies
Excellent interpersonal and communication skills with the ability to influence at all levels
HR certification (e.g., SHRM-CP, PHR) strongly preferred
Experience with Predictive Index or similar assessment tools preferred

Key Competencies:

Strategic thinking and business acumen
Project and program management
Strong communication and interpersonal skills
Sound judgment and problem-solving ability
High level of discretion and confidentiality
Organizational and time management skills
Adaptability in a fast-paced, growing environment
Detail-oriented with strong execution skills

Benefits:

Medical, dental, and vision benefits
Participation in the company’s 401(k) plan
Friend and family rates at select hotels
Casual dress
Hybrid work accommodation reporting to our Providence, RI headquarters

Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. We are an Equal Opportunity Employer and all qualified applicants will receive consideration for employment.

HotelAVE is an equal opportunity employer and does not discriminate based on race, color, religion, sex, or national origin.

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Hotel Asset Value Enhancement (hotelAVE)

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HR Business Partner