Who we are:

For over 20 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world’s most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations.

Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation. It’s a place where you can genuinely make an impact – and be recognized for it.

We believe great businesses thrive on diversity, inclusion, and the contributions of all employees. To that end, we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other, completely free of barriers.

Your role:

We are seeking a detail-oriented and customer-centric individual to join our HR team. Our fast-paced SaaS company is experiencing continuous growth, and as a HR Coordinator you will play an impactful role in supporting our end-to-end recruitment efforts as well as the daily operations of the Human Resources (HR) team from our state-of-the-art New York Executive Briefing Center, located in the heart of Midtown.

This will not be your first role in HR, and you are looking for the next big break that will help you grow in recruitment and other parts of HR. You will get the opportunity to deliver positive employee experiences while embodying Global Relay's brand and culture. Your primary responsibility will be to provide seamless support throughout different stages of the employee lifecycle. You will be an integral part of a close-knit and dedicated global team that is essential to the growth and success of our organization. As a team player, you are enthusiastic about learning and making valuable contributions to help further our success.

Your responsibilities:

Own and manage the interview request queue to ensure a smooth and efficient recruitment process for all candidates, minimizing delays
Maintain and monitor the Applicant Tracking System (ATS) and recruitment pipeline, ensuring data accuracy, identifying bottlenecks, and conducting regular audits to prevent candidates from falling through the cracks
Ensure consistent adoption of recruitment processes across the organization while responding professionally to inquiries about procedures and policies
Represent Global Relay in a professional manner when interacting with both internal and external stakeholders
Conduct candidate phone screens, initial interviews, and reference checks to evaluate qualifications and fit in a timely manner
Collaborate with managers to develop compelling and articulate job postings that accurately reflect role requirements and attract top-tier candidates
Assist in organizing and attending recruitment-related events such as company open houses, industry networking events, information sessions, and career fairs
Maintain and administer the internal employee referral program and other initiatives to attract high-quality candidates
Manage the complete hiring process from offer facilitation and salary negotiations through new hire orientation, training coordination, and documentation verification
Process and maintain benefits records and prepare documents necessary for implementing benefit coverage
Collaborate with HR team members to draft immigration documents, and ensure accurate information is maintained in our HRIS
Track and schedule employee performance reviews
Maintain compliance with all applicable guidelines, policies, procedures, and standards
Perform general administrative duties, such as data entry, filing and minute-taking, and assist with other HR projects as they arise

About you:

2+ years of experience in talent acquisition or human resources; prior work experience in the high-tech software industry preferred
Completion of a post-secondary program in HR or a related field
Knowledge of HR standards, best practices, and employment regulations
Proficiency in working with an Applicant Tracking System (ATS), preferably Greenhouse, a Human Resources Information System (HRIS), and intermediate proficiency with MS Office Suite, particularly Outlook and Excel
Demonstrated ability to build trust and establish positive relationships with employees at all levels within the organization
Proven track record of handling responsibilities with discretion, using good judgment, and always maintaining confidentiality
Exceptional attention to detail, with excellent written, verbal, and interpersonal communication skills
Strong business acumen and effective time management skills, coupled with a proactive attitude towards learning
Solid analytical and problem-solving abilities, enabling efficient decision-making in the recruitment processes
Excellent organizational skills, including the ability to prioritize and handle multiple tasks under pressure while adapting to changing priorities
Self-motivated and capable of working both independently and collaboratively within a team
Flexibility and a demonstrated ability to take initiative in a dynamic work environment

Compensation:Global Relay advertises the pay range for this role in compliance with applicable pay transparency laws. Individual pay rates are determined by evaluating factors such as expertise, skills, education, and professional background.The range below reflects the expected annual base salary, which is only one element of our comprehensive total rewards package designed to reflect our company pay philosophy, culture and values. We aim to foster an inspiring work environment and support employees' work-life rhythms. We provide a comprehensive health benefits program, including extended health coverage and short-term / long-term disability insurance. Employees receive annual allotted vacation days, which increase based on tenure. Other benefits include paid sick days, maternity/parental leave enhanced program, commuter benefits, corporate bonuses, and a 401(k)-retirement plan with company contribution matching.For employees based at our New York office, we provide additional perks and amenities to enhance your work experience including a subsidized meal program, courtesy of our in-house culinary team!

Base salary range: $50,000 USD - $65,000 USD

What you can expect:

At Global Relay, there’s no ceiling to what you can achieve. It’s the land of opportunity for the energetic, the intelligent, the driven. You’ll receive the mentoring, coaching, and support you need to reach your career goals. You’ll be part of a culture that breeds creativity and rewards perseverance and hard work. And you’ll be working alongside smart, talented individuals from diverse backgrounds, with complementary knowledge and skills.

Global Relay is an equal-opportunity employer committed to diversity, equity, and inclusion.

We seek to ensure reasonable adjustments, accommodations, and personal time are tailored to meet the unique needs of every individual.

We understand flexible work arrangements are important, and we encourage that in our work culture. Whether it’s flexibility around work hours, workstyle, or lifestyle, we want to ensure our employees have a healthy work/life balance. We support and value a hybrid work model that blends collaboration with the team in the office and focus time from the comfort of your home.

To learn more about our business, culture, and community involvement, visit www.globalrelay.com.

Global Relay

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