Position Overview

Crosstown Plumbing is a successful, growing plumbing store located in East Orange, NJ. We’re looking for a hands-on Human Resources Generalist to support the full employee lifecycle, including recruitment, onboarding, and day-to-day HR operations.

In this role, you’ll be a key point of contact for employees and help keep our HR processes organized, compliant and employee focused. You’ll support core HR functions such as payroll coordination, benefits administration, employee records management, and compliance, while also providing administrative support to the Owner. This position requires strong professionalism, discretion, and excellent organizational skills.

If you enjoy being the person who keeps things running smoothly, communicates clearly, and supports a team with care and consistency, we’d love to meet you.

Primary Responsibilities

Talent Acquisition & Onboarding

Manage the recruitment process from job posting through offer stage
Partner with hiring managers to understand staffing needs and timelines
Prepare, update, and maintain accurate job descriptions
Identify effective sourcing strategies and recruit qualified candidates
Screen applicants and participate in interview processes
Coordinate onboarding activities including background checks, new hire documentation, and system setup
Ensure all hiring and onboarding activities comply with federal, state, and local regulations

HR Operations & Employee Support

Serve as a point of contact for employee HR questions and provide guidance as needed
Coordinate payroll-related changes and ensure accurate data entry
Administer benefits enrollments, life events, and employee status changes
Maintain compliant personnel files and HR documentation
Process employee separations and ensure completion of offboarding requirements
Track completion of required trainings and policy acknowledgements
Assist with performance documentation organization and follow-up
Respond to employment verification requests
Review and reconcile HR vendor and benefits invoices
Support employee communications and HR process improvements
Perform additional HR-related duties as assigned

Executive Support

Maintain the Owner’s calendar and assist with scheduling and coordination
Monitor email communications and organize follow-up actions
Provide administrative support for executive-level projects and priorities as needed

·ad hoc projects and duties as assigned to support the needs of the business

Qualifications

Required

Associate or bachelor’s degree in human resources, Business Administration, or a related field
Minimum of two (2) years of experience in HR, recruiting, or a related role
Working knowledge of HR best practices and employment regulations
Strong attention to detail with the ability to maintain confidentiality
Excellent written, verbal, and organizational skills

Preferred

Experience supporting senior leadership or executive-level operations
Familiarity with HRIS platforms, ADP RUN, payroll systems, and digital onboarding tools

Work Environment & Physical Requirements

Retail/Office-based environment with frequent computer and phone use
Ability to lift and carry up to 15 pounds occasionally
May require extended hours during peak workloads or project deadlines

Crosstown Plumbing is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants and do not discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other legally protected status. We believe in fostering a diverse workforce and providing equal opportunities for all individuals to succeed.

Competitive salary range between $58,000-$60,000

Robust health benefits
Vision insurance
Dental insurance
Paid vacation and sick time
401k program
Annual holiday party

Crosstown Plumbing

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