Position Summary

The Human Resources Assistant position is expected to go into effect October 1, 2025, pending the approval of the 2026 Budget.

The City of Fort Lauderdale employees possess a passion for public service demonstrated by a high degree of enthusiasm, self-reliance, and job proficiency. They effectively convey the vision and mission of the organization and provide excellent service and satisfaction to our internal and external customers.

Performs skilled administrative and technical work, of a specialized nature, in a section of the City's Human Resources Department which involves incorporating complex work methods and techniques. Assignments and tasks may vary depending upon area of assignment or departmental needs. Areas of assignment include recruitment, benefits, risk management, and training. Employees in this class may perform independent work of a comparable level of difficulty. Work is reviewed through direct observation, review of records, and results achieved.

Essential Job Functions

Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation. The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. The omission of a function does not preclude management from assigning essential duties not listed herein if such duties relate to the position.

Please Note: The following Essential Functions in bold text apply to positions in all HR areas (additional Essential Functions unique to positions within a particular area of HR are described under their respective areas as outlined below):

Answers telephone calls and responds to requests for information
Assists walk-in applicants with questions and requests for information
Coordinates and schedules meetings; maintains meeting notes and minutes
Addresses customers’ needs in a timely and courteous manner positively and effectively
Guides managers and employees on the FMLA process;
Provides employees with appropriate FMLA forms and information;
Receives and reviews FMLA leave requests;
Works with employees to ensure all relevant medical documentation is completed and submitted for timely review;
Assists with processing completed physician certifications or re-certifications and return to work;
Monitors open FMLA leave cases; tracks the use of FMLA leave;
Maintains contact with employees on leave and communicates employee return to work with the employee's department;
Maintains FMLA-related documentation in employees' confidential files in accordance with Health Insurance Portability and Accountability Act (HIPAA) regulations and Employee Privacy guidelines;
Generates reports as required;
Drafts and issues signed leave of absence decision letters;
Administers city-specific leave of absences;
Provide leave time usage balances on a request basis;
Performs related work as required.

Job Requirements, Preferences & Work Environment

High School Diploma or G.E.D. equivalency
One (1) to three (3) years of experience performing intermediate level administrative work.
One (1) or more years of FMLA claims administration. Additional qualifying experience may substitute on a year-for-year basis for the required education.
Familiarity with federal and state laws related to the administration of FMLA from a Human Resources standpoint.
Ability to maintain confidentiality of data and employee interactions.
Intermediate proficiency level in the following MS Office Suite applications
If claiming Veteran's Preference, candidates must attach a DD214 Member 4 form, and the City of Fort Lauderdale's veteran's preference claim form (J-204 ) to the online application.

Preferences:

Bachelor’s degree in Human Resources, Business Administration, Public Administration, or a closely related field
Three (3) years or more of FMLA claims administration is strongly preferred.

As public servants, employees may be required to work immediately before, during, and/or after an emergency. All employees must be available and able to work assigned shifts as determined by their Department Heads.

Physical Standards Required To Perform Essential Job Functions

The position is generally sedentary. Employees sit most of the time but may walk or stand for brief periods of time.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

How To Apply & Supplemental Information

Applicants who qualify will be subject to an extensive selection process and screening program, which may include, but not be limited to evaluation of training and experience; written test; interview; employment record, background check; medical examination; and drug screen. The expected duration of the selection process varies by position.

The City of Fort Lauderdale is an Equal Opportunity, Affirmative Action, inclusive employer and a Drug Free Workplace. The City of Fort Lauderdale does not discriminate based on age, citizenship status, color, disability, marital status, national origin, race, religion, sex, or sexual orientation.

Veterans' preference per Florida law. If claiming Veteran's Preference, candidates must attach a DD214 Member 4 form, and the City of Fort Lauderdale's veteran's preference claim form (J-204) to the online application.

The City of Fort Lauderdale offers a comprehensive benefits package to all regular full-time employees including vacation, holiday, and sick leave as well as medical, dental, vision, life and short-term disability insurance.

Click here for an overview of employment information including our benefits package.

Say "Hello" to the City of Fort Lauderdale and Say "Goodbye" to Your Student Loan! Under the U.S. Department of Education's Public Service Loan Forgiveness (PSLF) program, the remaining balance on your student loan may be forgiven after you have made 120 qualifying monthly payments while working full-time at the City of Fort Lauderdale. Click here for more information or to see if you qualify.

In addition to the competitive benefits package and salary, the City of Fort Lauderdale participates in the Florida Retirement System (FRS) which offers an investment option and a pension option and requires a 3% contribution from employees. All new City of Fort Lauderdale employees are automatically enrolled in FRS. Click here to view additional information on the Florida Retirement System.

01

What is the highest level of education you possess from an accredited college or university (preferably with major coursework in business or public administration, liberal arts, or other appropriate field)?

None
Less than 1 year
1 year
2 years or Associates Degree
3 years
4 years or Bachelor's Degree
Master's Degree

02

How many years of experience do you have handling FMLA claims?

No experience
Less than 1 year experience
1-2 years' experience
3-4 years' experience
More than 5 years' experience

03

Are you familiar with federal and state laws related to the administration of FMLA from a Human Resources standpoint?

04

Please identify your proficiency with Microsoft Office Suite

Beginner (basic functions)
Intermediate (includes using formulas, making charts and graphs, etc.)
Advanced (includes using VLOOKUP, pivot tables, etc.)
No eperience

05

Are you able to maintain confidentiality of data and employee interactions.

06

Describe your prior work experience handling FMLA claims. Please be specific as to all of the types of tasks you have performed in this capacity.

07

Describe your experience utilizing payroll systems and/or generating reports. Please include the systems you have used in your answer. If none, enter "None".

08

What is your definition of exceptional customer service?

Required Question

City of Fort Lauderdale

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