Best Impressions Caterers, LLC

Human Resources Director

Position Type: Full-Time

Reports To: CEO

Position Summary

The Human Resources Director leads the HR function across all company locations, including Charlotte, Charleston, and Raleigh. This role partners with leadership to drive business outcomes through effective people practices, ensuring alignment with company objectives, risk management, and a consistent employee experience.

Responsibilities include oversight of employee relations, compliance, compensation, benefits, and

organizational development, with a focus on consistency and scalability across markets. This role also

partners closely with the recruiting function to ensure a seamless and efficient onboarding experience for all employees.

The HR Director will also support transition during acquisitions, including the integration of teams, systems, policies, and culture.

Key Responsibilities

Ensure compliance with all employment laws
Oversee HR policies and regulatory reporting
Manage workers’ compensation, FMLA, and leave administration
Manage compensation structures and benchmarking
Administer benefits programs including 401(k)
Serve as primary point of contact for employee relations matters
Conduct investigations and resolve workplace issues
Coach managers on performance management and discipline
Partner on compensation planning and budgeting
Lead HR operations across Charlotte, Charleston, and Raleigh
Ensure consistency in HR processes and employee experience across markets
Ensure onboarding and offboarding plans are defined and followed
Partner with local leadership teams to support workforce needs
Work directly with the COO on acquisition integration efforts
Perform HR due diligence support for acquisitions
Develop and execute integration plans for new teams, systems, and policies
Monitor post-acquisition retention and engagement
Oversee onboarding and systems integration for acquired employees
Responsible for payroll operations

Qualifications

7-10+ years of HR leadership experience
Experience in multi-location environment with ability to travel weekly.
Strong knowledge of employment law
Experience supporting acquisitions or integrations preferred
Bachelor’s degree required in HR related field; HR certification preferred

Best Impressions Caterers

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