Overview

We are seeking an experienced and strategic HR Manager to lead our global people function across the U.S. and international markets. This role requires a strong balance of strategic leadership and hands-on execution, with a focus on building scalable HR systems, ensuring compliance, and driving a high-performance culture. We have plans to grow from around 120 employees to about 300 in the next couple years.

You will partner closely with leadership to align people strategy with business growth, delivery models, and revenue goals.

Responsibilities1. HR Operations & Compliance

Own and manage end-to-end HR operations across the organization (U.S. & global)
Ensure compliance with federal, state, and international labor laws and regulations
Maintain accurate employee records, policies, and documentation aligned with legal requirements
Bring expertise in U.S. state-level tax and compliance regulations
Oversee payroll coordination, benefits administration, and vendor management
Establish and enforce HR policies, SOPs, and governance frameworks

2. Talent Acquisition & Workforce Planning

Partner with leadership to define hiring plans aligned with revenue and delivery goals
Build and manage end-to-end recruiting processes (sourcing to offer management)
Optimize global hiring strategy (onshore/offshore mix, cost efficiency, skill alignment)
Track and report on hiring metrics and drive continuous improvements

3. Performance Management

Design and implement structured performance management systems (KRAs, reviews, promotions)
Drive end-to-end employee lifecycle processes: onboarding, development, retention, and offboarding
Partner with leadership on performance improvement plans (PIPs) and disciplinary actions
Support career pathing and leadership development initiatives

4. Employee Engagement & Culture

Build and sustain a high-performance, accountability-driven culture
Lead employee engagement initiatives, feedback loops, and satisfaction surveys
Act as a trusted advisor to leadership on organizational health and team dynamics
Manage employee relations with professionalism, discretion, and fairness

5. Compensation, Benefits & HR Analytics

Develop and manage compensation structures aligned with market benchmarks and business goals
Partner with finance to align compensation with utilization, margins, and profitability targets
Track and report on key HR and business metrics, including:
- Attrition and retention rates
- Utilization and capacity alignment
- Revenue per employee
- Employee engagement scores

6. Organizational Design & Scaling

Partner with leadership to design and evolve organizational structures (pods, centralized functions, etc.)
Build scalable HR frameworks to support growth from ~100 employees to the next phase
Collaborate with PMO and leadership to align workforce strategy with delivery model evolution

7. IT Oversight & Systems Governance

Provide oversight to the IT function in partnership with the IT Manager
Ensure smooth IT support for global teams, including onboarding/offboarding and access management
Oversee data security, access controls, and compliance with internal policies and regulations
Manage IT vendors and SaaS tools, ensuring cost efficiency and optimal utilization
Align HR systems with IT infrastructure to deliver a seamless employee experience
Support IT-related audits, data privacy, and compliance initiatives

Requirements

7–12+ years of progressive HR experience, preferably in IT services, consulting, or digital agencies
Strong understanding of U.S. and global employment laws and compliance
Experience supporting distributed global teams
Proven ability to operate at both strategic and execution levels
Strong stakeholder management, communication, and leadership skills
Experience in fast-paced, high-growth environments

Success Metrics (KPIs)

Reduction in attrition rates
Improved hiring velocity and quality of hires
Strong employee engagement and satisfaction scores
High compliance adherence (zero major violations)
Alignment of workforce capacity with revenue targets
Improvement in revenue per employee and overall utilization

Why Join Anatta?

Opportunity to lead and scale the global HR function
Work closely with leadership on high-impact business decisions
Be part of a fast-growing ecommerce and digital services ecosystem
Shape culture, systems, and strategy during a critical growth phase

The duties and responsibilities described here are not a comprehensive list and the scope of the job may change as necessitated by business demands. Anatta Design reserves the right to revise the job description as circumstances warrant.

What are the perks?

We do our best to make sure employees are supported in everything they do. We offer a range of benefits and perks:

Remote first organization
Full medical, dental, vision, disability, and company paid life insurance
Employer 401(k) contributions
Employee assistance program
Start accrual with 20 days of PTO annually + holidays
Annual winter break: We close the week between Christmas and New Year's so everyone can truly disconnect and recharge
Paid parental leave
Company events, happy hours, and retreats
Budget for continuing education
Other perks vary by location

Physical demands requirements

Common office/desk environment that involves long periods of time at a stationary desk with extensive computer work that requires repetitive motion of the wrists, hands, and/or fingers.

If this role is filled in the US, the annual salary range is $110,000 USD - $150,000 USD with additional bonus potential and is commensurate to several factors that are unique to each candidate, including but not limited to years of experience, skill set / qualifications, and geographical work location considering differences in cost of living, therefore, actual base pay offered may vary.

Anatta - Shopify Platinum Partner

Latest Jobs

HR Manager - North America