Position Overview

The Human Resources Manager is responsible for leading and managing all HR functions within a healthcare organization. This role ensures compliance with healthcare regulations, oversees full-cycle healthcare recruitment, supports workforce planning, and manages the organization’s relationship with its Professional Employer Organization (PEO). The HR Manager plays a critical role in maintaining regulatory compliance, strengthening clinical staffing pipelines, and supporting operational excellence in a patient-centered environment.

Key Responsibilities

HR Operations & Strategy

Develop and implement HR strategies aligned with organizational and clinical goals.
Oversee recruitment, onboarding, retention, and workforce planning initiatives.
Manage performance management processes and employee development programs.
Ensure HR policies and procedures comply with federal, state, and healthcare-specific regulations.

Healthcare Recruitment & Talent Acquisition

Lead full-cycle recruitment for clinical and non-clinical healthcare roles (e.g., RNs, LPNs, CNAs, physicians, allied health professionals, administrative staff).
Develop and execute strategic recruitment plans to address healthcare workforce shortages.
Partner with hiring managers to define role requirements, competencies, and staffing projections.
Source candidates using healthcare-specific job boards, professional associations, community partnerships, and networking strategies.
Manage candidate screening, interviewing, background checks, and credential verification.
Ensure licensure, certifications, immunizations, and compliance documentation are verified prior to hire.
Develop and maintain talent pipelines for hard-to-fill clinical roles.
Track recruiting metrics such as time-to-fill, cost-per-hire, and retention rates.
Support employer branding initiatives to position the organization as an employer of choice in healthcare.

Healthcare Compliance & Regulatory Oversight

Ensure compliance with healthcare employment regulations, credentialing, and licensure tracking.
Maintain compliance with OSHA, HIPAA, CMS, and other healthcare regulatory requirements.
Support audits, inspections, and accreditation processes.
Oversee employee health records, vaccinations, and required certifications.

PEO Relationship Management

Serve as the primary liaison between the organization and the Professional Employer Organization (PEO).
Manage payroll, benefits administration, workers’ compensation, and HR compliance in partnership with the PEO.
Review service agreements and ensure SLA performance standards are met.
Coordinate open enrollment, benefits communications, and issue resolution.
Collaborate with the PEO on unemployment claims, risk management, and compliance updates.
Conduct regular performance reviews of PEO services and recommend improvements.

Employee Relations & Engagement

Provide guidance and coaching to managers on employee relations matters.
Conduct investigations related to employee complaints and workplace concerns.
Oversee disciplinary processes and ensure proper documentation.
Implement engagement initiatives to improve retention and morale in a high-demand healthcare environment.

Compensation & Benefits

Partner with the PEO to administer competitive compensation and benefits programs.
Conduct compensation benchmarking specific to healthcare roles.
Manage leave administration including FMLA, ADA accommodations, and state-specific leave laws.

HR Metrics & Reporting

Track and analyze HR KPIs including turnover, retention, vacancy rates, and recruitment effectiveness.
Prepare workforce analytics and staffing reports for leadership.
Ensure accurate HRIS data management.

Qualifications

Education

Bachelor’s degree in Human Resources, Business Administration, Healthcare Administration, or related field required.
Master’s degree preferred.

Experience

5+ years of progressive HR experience.
3+ years of HR experience in a healthcare environment (hospital, clinic, long-term care, multi-site healthcare organization).
Demonstrated experience in full-cycle healthcare recruiting, including hard-to-fill clinical roles.
Experience managing and partnering with a PEO.
Strong knowledge of healthcare compliance, credentialing, and regulatory requirements.
Experience managing employee relations investigations.

Certifications (Preferred)

SHRM-CP, SHRM-SCP, PHR, or SPHR.
Healthcare HR certifications a plus.

Key Competencies

Expertise in healthcare recruitment strategies and talent pipeline development.
Strong understanding of healthcare labor laws and regulatory compliance.
PEO administration and vendor management experience.
Strategic workforce planning capabilities.
Excellent communication, negotiation, and conflict resolution skills.
Data-driven and metrics-focused approach.
Ability to thrive in a fast-paced, regulated healthcare environment.

AGAPE'S WAY, INC

Latest Jobs

Human Resources Manager