Job description

NYC Metro Area Candidates Only - HYBRID ROLE IN MANHATTAN

Must have Fashion or Beauty Retail HR Experience (5+ years minimum)

Title

HR Business Partner - North America

Work location

NYC - Manhattan Office

Main responsibilities

Act as the primary HR point of contact for all employees in the North America region.
Handle and execute day-to-day HR tasks covering the full employee lifecycle: from recruitment and onboarding to offboarding.
Own and manage payroll processes for the US and Canada, working closely with our external payroll provider.
Provide proactive support and guidance to managers and employees on operational HR matters, including time off, benefits, employee relations, and compliance.
Ensure local legal and regulatory compliance in all HR processes, partnering with legal advisors and staying updated on US labor laws.

Tasks

Build and maintain strong partnerships with people managers and employees across all NA departments to deliver best-in-class HR support.
Support recruitment process, including sourcing, interviewing, and onboarding new talent, as well as facilitating exit interviews and offboarding processes.
Coordinate and execute monthly payroll in collaboration with our external partner and internal platform Deel.
Manage employment contracts, onboarding documents, and HR records.
Advise managers on employee policies, absences, sick leave, and performance-related matters, escalating complex issues to the Head of HR / HRD.
Ensure compliance with federal, state, and local labor laws and keep HR documentation and employee handbooks up to date.
Deliver HR administrative support across employee lifecycle touchpoints.
Act as the liaison between HQ and local teams.
Track and maintain HR metrics such as headcount, attrition, and sick leave, and share insights with the global HR team.

Work relations - both internally and externally

Internal: Collaborate closely with North America leadership, hiring managers, and team members across departments to support daily HR needs. Coordinate with the HR team based in Europe to ensure alignment and consistency across global HR practices.

External: Act as the HR contact for external recruitment agencies, legal advisors for employment law matters, and external vendors supporting HR operations (e.g., relocation services).

Goals / KPI’s

Ensure accurate and timely processing of payroll and HR admin tasks with no compliance breaches.
Successful implementation of recruitment, onboarding, and offboarding processes, ensuring efficiency and positive experiences for all employees in North America.
Ensure alignment and successful implementation of global HR processes within the NA office.
Respond to HR-related queries in a timely and service-minded manner.
Support employee engagement and well-being in collaboration with the global HR team.
Timely and effective rollout of the performance management process, with measurable improvements in employee performance and satisfaction.

24 Seven Talent

Latest Jobs

Human Resources Business Partner

Human Resources Director